My name is Tracy Poland, I'm from Buna, Texas. I have been in Toyota Sales for 8 years, however I owned my own business for 14 years prior to becoming a Toyota Sales Consultant. I am all about customer service before and after the sale. I don't want you to be the sale of the day for me, I want you to be a repeat customer and also a referral for me. Therefore I want to go above and beyond for my customers, in order to get your business and keep your business. On a personal note: I am married with 4 daughters ages 35,31, 30 & 18 yes I said 18 LOL. I also have 3 terrific son-in-laws and 3 granddaughters and a grandson. I would love to help you in your search for a vehicle, new or pre-owned.
Read moreDealership Experience
9 yrs, 3 mos
368 Reviews
Write a Review368 Reviews of Tracy Poland
January 19, 2025
James was very nice and pleasant to work with. He went above and beyond to help me find my vehicle. I will be back to shop with James. He went above and beyond to help me find my vehicle. I will be back to shop with James. More
Other Employees Tagged: Ben Burla, James Redd
January 17, 2025
Wonderful customer service, friendly, knowledgeable and time saving. Thanks to Tracy. Lovely show room with coffee and donuts and very friendly and helpful employees. time saving. Thanks to Tracy. Lovely show room with coffee and donuts and very friendly and helpful employees. More
December 07, 2024
First time buying a vehicle with them very nice people they were very professional I would definite go back and buy another one. they were very professional I would definite go back and buy another one. More
Other Employees Tagged: Ben Burla, Walter Stephens , James Redd, Tim Fuller , Zachary Chance, Brad was very nice
November 09, 2024
The sale was ok no small talk and the finance guy was not much on conversation and personality maybe because we didn’t finance with them, but we gave good money for the truck and also sold us a package that much on conversation and personality maybe because we didn’t finance with them, but we gave good money for the truck and also sold us a package that we didn’t need or want and claimed they don’t sale without a package, they had the truck we wanted and we drove 200 miles to get it More
Other Employees Tagged: Randy Dronet
November 02, 2024
Tracy was awesome to work with! Highly recommend using her! No pressure and took care of me. Highly recommend using her! No pressure and took care of me. More
Other Employees Tagged: Justin Bumsted
November 01, 2024
Nice people, fast and good job got us in and within a hour we were on are way after getting the camera replaced. Thank you hour we were on are way after getting the camera replaced. Thank you More
Other Employees Tagged: Jessie Bier, Lisa Butler
October 20, 2024
We found ourselves in sudden need of a vehicle in a rather short order of time. Tracy and Randy did everything quickly and timely to get us this car. They also showed a tremendous amount of patience th rather short order of time. Tracy and Randy did everything quickly and timely to get us this car. They also showed a tremendous amount of patience throughout the experience. Would highly recommend! More
Other Employees Tagged: Randy Dronet