Tracy Poland
Tracy Poland at Silsbee Toyota
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Tracy Poland

Sales

Silsbee Toyota

1396 Highway 327 East
Silsbee, TX 77656

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5.0
368 Reviews

My name is Tracy Poland, I'm from Buna, Texas. I have been in Toyota Sales for 8 years, however I owned my own business for 14 years prior to becoming a Toyota Sales Consultant. I am all about customer service before and after the sale. I don't want you to be the sale of the day for me, I want you to be a repeat customer and also a referral for me. Therefore I want to go above and beyond for my customers, in order to get your business and keep your business. On a personal note: I am married with 4 daughters ages 35,31, 30 & 18 yes I said 18 LOL. I also have 3 terrific son-in-laws and 3 granddaughters and a grandson. I would love to help you in your search for a vehicle, new or pre-owned.

Dealership Experience

9 yrs, 3 mos

5.0

368 Reviews

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368 Reviews of Tracy Poland

January 19, 2025

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Employee Rating

James was very nice and pleasant to work with. He went above and beyond to help me find my vehicle. I will be back to shop with James. More

by Pamelagriggs962
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Recommend Dealer
Yes

Other Employees Tagged: Ben Burla, James Redd

January 19, 2025

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Employee Rating

Tracy was so easy to work with. She made the whole purchasing process easy and enjoyable! I highly recommend her! More

by melchandler32
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Recommend Dealer
Yes

January 17, 2025

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Wonderful customer service, friendly, knowledgeable and time saving. Thanks to Tracy. Lovely show room with coffee and donuts and very friendly and helpful employees. More

by jirvindeluke
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Recommend Dealer
Yes

January 07, 2025

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Tracy is great at helping you find and purchase a vehicle. I would recommend her to anyone!!! More

by PRBOCRUZ
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Recommend Dealer
Yes

December 07, 2024

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First time buying a vehicle with them very nice people they were very professional I would definite go back and buy another one. More

by kbabin0
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Recommend Dealer
Yes

Other Employees Tagged: Ben Burla, Walter Stephens , James Redd, Tim Fuller , Zachary Chance, Brad was very nice

November 09, 2024

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The sale was ok no small talk and the finance guy was not much on conversation and personality maybe because we didn’t finance with them, but we gave good money for the truck and also sold us a package that More

by tsmithwash
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Recommend Dealer
Yes

Other Employees Tagged: Randy Dronet

November 02, 2024

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Tracy was awesome to work with! Highly recommend using her! No pressure and took care of me. More

by Mason Brannon
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Recommend Dealer
Yes

Other Employees Tagged: Justin Bumsted

November 01, 2024

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Nice people, fast and good job got us in and within a hour we were on are way after getting the camera replaced. Thank you More

by billb45acp
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jessie Bier, Lisa Butler

October 20, 2024

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We found ourselves in sudden need of a vehicle in a rather short order of time. Tracy and Randy did everything quickly and timely to get us this car. They also showed a tremendous amount of patience th More

by basscat71
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Recommend Dealer
Yes

Other Employees Tagged: Randy Dronet

October 18, 2024

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They were very helpful with the whole process. I was very satisfied with the complete transaction. More

by carrollkatie68
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Recommend Dealer
Yes
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