Tracy Peters
Tracy Peters at Dave Mungenast St. Louis Honda

Tracy Peters

Service Advisor

Dave Mungenast St. Louis Honda

5939 South Lindbergh Blvd.
St. Louis, MO 63123

4.9
149 Reviews
4.9

149 Reviews

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149 Reviews of Tracy Peters

December 16, 2024

Dealership Rating
Employee Rating

Getting in and talking to Tracy didn’t take any time at all. When we finished I headed to the customer lounge to wait and enjoy some yummy snacks. My car was ready for me in a short time. And Tracy went a More

by GEOTREO2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Taylor, Stephen Tiepelman , Receptionists

December 02, 2024

Dealership Rating
Employee Rating

Service is always top notch at Dave Mungenast! From interaction with technician, waiting lounge, parts and service, I can rely on Mungenast More

by TM13PLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Dave Mungenast St. Louis Honda responded

We're glad you had such a wonderful experience with us! Thank you again for the kind words! Dave Mungenast Customer Service

December 01, 2024

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Employee Rating

Tracy was very friendly, knowledgeable and respectful. He gave me answers to my questions regarding my CRV and offered suggestions. I felt comfortable knowing my 2010 CRV was in good hands. More

by jans819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2024

Dave Mungenast St. Louis Honda responded

Thank you for taking the time to leave a review for us at Dave Mungenast St. Louis Honda. We're happy we could meet your expectations! Dave Mungenast Customer Service

November 28, 2024

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Employee Rating

Really great service every time! Quality work with knowledgeable and friendly staff. Have always had great experiences here. More

by alexlag
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 08, 2024

Dave Mungenast St. Louis Honda responded

We are very happy we could provide you with a positive experience! Thank you again for the business! Dave Mungenast Customer Service

November 10, 2024

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Employee Rating

Great dealership! Professional, timely, knowledgeable and great communication! I highly recommend and have been a loyal customer for over 30 years! More

by STANHENSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam in Service was very helpful

Nov 13, 2024

Dave Mungenast St. Louis Honda responded

We really appreciate your feedback! Thank you for trusting us to service your vehicle! Dave Mungenast Customer Service

October 30, 2024

Dealership Rating
Employee Rating

Was pleased other the mid information on the transmission. Communication is key . Was a headache More

by kristievaughn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2024

Dave Mungenast St. Louis Honda responded

Kristie, Thank you for the feedback! We appreciate the opportunity to work with you! Dave Mungenast Customer Service

October 29, 2024

Dealership Rating
Employee Rating

Top notch service as usual. Definitely recommend St. Louis Honda to anyone needing service on there vehicle or needing to purchase a new vehicle. More

by KATZ25FOSHO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 01, 2024

Dave Mungenast St. Louis Honda responded

Thank you for the feedback in regard to our service team. We very much appreciate your business! Dave Mungenast Customer Service

October 28, 2024

Dealership Rating
Employee Rating

They were thorough and communicated well. I was pleased with the lengths they took to find the issue. More

by dcportell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Dave Mungenast St. Louis Honda responded

Thank you for taking the time to leave a review for us at Dave Mungenast St. Louis Honda. We're happy we could meet your expectations! Dave Mungenast Customer Service

October 27, 2024

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Employee Rating

SRS linght on. Should be free. Guy told me that they should make a diagnostic first;$90. More

by stefanlupu
Service Price Transparency
Service Communication
Recommend Dealer
No
Oct 28, 2024

Dave Mungenast St. Louis Honda responded

We are very sorry to hear about your experience. We are going to have a manager reach out to you to discuss your concerns. Dave Mungenast Customer Service

October 23, 2024

Dealership Rating
Employee Rating

The technician was very helpful and informative. Kyle Gaffney was his name and the only reason I’m doing this is for him. I forgot my password and had to start all over. Your technicians have always More

by MFERG91080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Dave Mungenast St. Louis Honda responded

Thank you for taking the time to leave a review for us at Dave Mungenast St. Louis Honda. We're happy we could meet your expectations! Dave Mungenast Customer Service

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