Tracy Miller
Tracy Miller at Honda of Ames
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Tracy Miller

Service Technician

Honda of Ames

220 Kitty Hawk Dr
Ames, IA 50010

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Tracy Miller

September 18, 2023

Dealership Rating
Employee Rating

They are always cordial but most importantly they take care of my car and it’s issues. Their staff is excellent and trained in fixing items properly. Just can’t praise them enough. More

by Avis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Searcy, Melvin Gawley, Jonathan Ballard , Alex!!!

Sep 19, 2023

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2023

Dealership Rating
Employee Rating

Great service writers providing timely service and only having the technicians doing repairs that are actually needed. Complimentary inspections while giving suggestions on future recommendations on repai More

by HOWLETT364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2023

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 08, 2023

Dealership Rating
Employee Rating

Since my first Honda back when I was looking in the late 80s, the Honda dealership was in a building that was Montgomery Wards I believe. This was on the East side of South Duff. Let me jump forward, I'm no More

by Steven R Alt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2023

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 06, 2023

Dealership Rating
Employee Rating

I love their service work. I have had my CRV for 16 yrs. They do all my services, scheduled and needed. More

by NONE3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

Sep 07, 2023

Honda of Ames responded

Thank you for choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 22, 2023

Dealership Rating
Employee Rating

It's very clean, service departments are very well ran. Sales departments I don't know much about, its been awhile since we've bought a vehicle. More

by ZIMM4CLONZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 30, 2023

Dealership Rating
Employee Rating

Great service Center. That’s why I buy all my vehicles there.work is always done on time More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Searcy, Melvin Gawley

Jul 31, 2023

Honda of Ames responded

Thanks for sharing about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

July 07, 2023

Dealership Rating
Employee Rating

I always use their service. Actually have been for years. Service team is great and mechanics know what they are doing. More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Searcy, Melvin Gawley

Jul 10, 2023

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 30, 2023

Dealership Rating
Employee Rating

Never followed up about my type of plan. Didn’t bother to go back and see if I qualified for a free service based on the type of plan I have. Honestly awful service. More

by nancyfregoso15
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jun 06, 2023

Honda of Ames responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Nancy, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 27, 2023

Dealership Rating
Employee Rating

I drive to Ames because I have always had a good experience with this dealership, from purchasing to servicing. I have tried a local dealership owned by the same group for servicing this car, but t More

by BradL
Recommend Dealer
Yes
Mar 27, 2023

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

January 04, 2023

Dealership Rating
Employee Rating

Well taken care of since first coming to this dealership to purchase my first 1990 Honda Accord DX. More

by Steven R Alt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

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