Tracy DeBruzzi

My salesman was very informative and pleasant to talk to. He also listened to what I wanted and helped me find the best car for me! He also listened to what I wanted and helped me find the best car for me! More

by jmrad99 Verified Customer Verified Customer

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Luther was very professional in the sale of the vehicle. I would recommend the dealership and Tracy to anyone who would ask. I would recommend the dealership and Tracy to anyone who would ask. More

by jfmcnulty23 Verified Customer Verified Customer

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Service was good! However interior cabin light fuse was blown, and key fob was practically dead when I got my first one. Key fob died right when I got home. When I we However interior cabin light fuse was blown, and key fob was practically dead when I got my first one. Key fob died right when I got home. When I went back to get my second key fob I was given the wrong one, and had to go back to get the right one. More

by gonzaleselliot6 Verified Customer Verified Customer

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Tracy was extremely helpful and made the car buying process very smooth. He had great attention to detail when explaining the vehicle bells and whistles. I would recommend him to anyone looking to get process very smooth. He had great attention to detail when explaining the vehicle bells and whistles. I would recommend him to anyone looking to get a vehicle. More

by webbehal Verified Customer Verified Customer

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Our salesman was Tracey he was awesome and caring. Good dealership nice people and will do business with them again. Good dealership nice people and will do business with them again. More

by anthonymiller1732 Verified Customer Verified Customer

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Good experience overall; Employees were easy to work with and made the trade in process seamless. and made the trade in process seamless. More

by jwregan2 Verified Customer Verified Customer

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Everything went smooth from the initial test drive to financing and delivery of the vehicle. We were in and out in a few hours, and they delivered the vehicle to my house so I didn’t have to catch a ride financing and delivery of the vehicle. We were in and out in a few hours, and they delivered the vehicle to my house so I didn’t have to catch a ride back to the dealership. Great service! More

by mjroberts13 Verified Customer Verified Customer

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I’ve worked with Tracy Debruzzi for close to ten years now or three vehicles. I appreciate his advice and knowledge. This time I chose to purchase at the end of my lease, but I always look forward to my now or three vehicles. I appreciate his advice and knowledge. This time I chose to purchase at the end of my lease, but I always look forward to my next vehicle and the new options Hyundai will offer. I refer my friends and family to Tracy and Luther Bloomington Hyundai! Your customer service and vehicle service is Top-Notch! Thank you for you help with such an important decision for my family. More

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Our experience was not at all customer focused. We had a specific vehicle in mind, and indicated that we'd be interested purchasing that same day. The salesperson was not prepared to answer quest We had a specific vehicle in mind, and indicated that we'd be interested purchasing that same day. The salesperson was not prepared to answer questions on the vehicle. When we were ready to purchase we waited for Luis, the finance manager for about an hour. When it was our time to fill out the paperwork, Luis was impatient, never even said congratulations or thank you. When he realized the paperwork would be delayed due to a "systems" issue, he just told us to come back tomorrow. Upon arriving, we again waited for Luis, after 20 minutes, he walked over and said that he was going to have Lucas "check us out". Lucas, also never said, thank you, or showed any interest that we were customers. Rather he staired at his computer and pushed items towards me to sign. The only person that actually said hello, smiled and showed any interest was a female salesperson that helped us get our keys. I don't need to be showered with thanks; I do however believe that acknowledging a customers $40K+ purchase is appreciated. More

by Joel.pasiuk Verified Customer Verified Customer

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I was there to have a new key fob programed for my Genesis GV70. The whole service center was under construction; so, there were continuity issues which was expected. Once the construction is comple Genesis GV70. The whole service center was under construction; so, there were continuity issues which was expected. Once the construction is completed the true nature of service will be on display. More

by steveberg3301 Verified Customer Verified Customer

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