Tracy Barkus
Tracy Barkus at Southern Kia Virginia Beach

Tracy Barkus

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.3
182 Reviews
4.3

182 Reviews

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182 Reviews of Tracy Barkus

September 02, 2025

Dealership Rating
Employee Rating

They helped me a lot to get my car they are the best hands down! More

by brianlrodz17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 30, 2025

Dealership Rating
Employee Rating

Friendly service. Easy to schedule. Supports other Southern vehicle maintenance plans. Recommend to anyone. A+ More

by JIMMIE_3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

August 30, 2025

Dealership Rating
Employee Rating

The staff at Buick GMC Lynnhaven were very helpful and attentive to my vehicles issue and offered the problem to be covered by Buick GMC due to outstanding customer reports of same issue with check-engine More

by terrydelgado816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike

August 27, 2025

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Employee Rating

I when there and they service me fast and quick and was nice to me More

by flynana18
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Joe Miller

Aug 28, 2025

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 23, 2025

Dealership Rating
Employee Rating

Very poor communication and service when I left my EV-6 to have LoJack installed and software recall. Also, it should have been revealed to me upon purchase of car that service center had no techs qualifie More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Sparks

Aug 28, 2025

Southern Kia Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 22, 2025

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Employee Rating

They rip people off charge them for eyeglasses gloves they steal from the customers, they xxxx up people’s cars, and they ask them to pay for their xxxxing mistake More

by b_cobbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2025

Southern Kia Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 13, 2025

Dealership Rating
Employee Rating

Mechanics and staff are very knowledgeable with every question that is asked if them. I will definitely choose this dealership over all others. More

by mike.glass2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 13, 2025

Dealership Rating
Employee Rating

Do not take your vehicle to this place to get repaired. They obviously have no clue what they are doing and then once you call them out on it and expose them they will Dodge you at every expense and not re More

by hamptonroadshomeandcommercial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wes Kavula

Aug 21, 2025

Southern Kia Virginia Beach responded

Thank you for bringing this to our attention, Anthony. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 13, 2025

Dealership Rating
Employee Rating

Took me in even though I registered online. Dealership showed nothing on the online register and they stated to me that when you book your service online, nothing synchs up with dealership comp More

by perrytt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Southern Kia Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

August 11, 2025

Dealership Rating
Employee Rating

Awesome professionalism, great customer service, and fast turnaround time. Would recommend this service department 100 percent. More

by Richard.lawhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wes Kavula

Aug 13, 2025

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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