Traci Perrigo

This place SUCKS absolutely APPAULING CUSTOMER SERVICE ! The service manager Tricia is super rude and disrespectful. Making comments as though I was a liar. I brought my car in to be inspected they failed i The service manager Tricia is super rude and disrespectful. Making comments as though I was a liar. I brought my car in to be inspected they failed it due to crack in the windshield on my passenger side which was there last year and they passed it he said it didn’t abstruct my view so it’s fine. I have proof they passed it because thankfully I keep my receipts and attached was a service recommendation for windshield replacement. Now why would they put that if I didn’t have the crack there last year? I have had NOTHING BUT ISSUES with my vehicle since I bought it here. Every time I bring it in to be seviced they have a problem with fixing it. Took me weeks to even get in and have my AC fixed which was under warranty. Then I had called because it was leaking pink stuff and they said they couldn’t get me in for another almost month. Then my sunroof went which was also under warranty and it was stuck open I explained that to them it rained for 1 week I had to put plastic on me sunroof because they couldn’t get it in for 3 weeks BOTH times my car needed services they kept it for 2+ weeks and never provided me with a vehicle so I can get back and fourth from work and to get my 2 children who are under the age of 5. I had to fight with them to get me a car and they only paid for one for 3 days and that’s only because I had to argue and fight for one. I will NEVER purchase another vehicle or have one serviced at Depula Cheverolet again! Leaves such a bad taste in my mouth. Everytime I had an appointment I sat for awhile. For instance my last appointment for 2:00 and they told me it was an hour to an hour and a half wait!! Why do we even make appointments then? ESP when people live an hour away and sit with their cars? More

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I asked them to upgrade my magnetic ride control software in my car. They knew nothing about the upgrade and said it wasn't available. I had to give them step by step instruction on how to get it from GM. Ma in my car. They knew nothing about the upgrade and said it wasn't available. I had to give them step by step instruction on how to get it from GM. Many people that I know paid $300 for it. When I went to pick up the car they charged me almost $400 just for the labor to install the upgrade. The upgrade itself was $288. I was never told of the pricing so I asked the service manager and she abruptly said thats the charge and that she already paid her corvette technician and that is that. I inquired about the technician doing the download and asked if he had to watch the computer download for 2 hours and she answered "there is more to it than that". I paid the bill and told her that was the last time that I will bring my car there and her reply to that was " do what you gotta do". What a poor attitude to have toward customers who have spent in excess of $100,000 at that dealership over the years. Goes to show you where their priorities lie. $$$$$$$$ More

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George was great did not let me walk away till I was happy with my payment and vehicle!!! Outstanding salesman happy with my payment and vehicle!!! Outstanding salesman More

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It was a pleasure working with George. He was extremely professional and very knowledgeable. He explained everything and I left with noe worries. He was extremely professional and very knowledgeable. He explained everything and I left with noe worries. More

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