Tracey Case

Great Experience I had a great experience. They made it easy and were very helpful. They got me what I needed and were not pushy at all. I had a great experience. They made it easy and were very helpful. They got me what I needed and were not pushy at all. More

Report | Print

Thank You! It is no joke when you here that the crew over at Riverchase Kia are the best in the business. I got the car I wanted and in a way that fits my budget It is no joke when you here that the crew over at Riverchase Kia are the best in the business. I got the car I wanted and in a way that fits my budget. The process was not like regular sales venture. You can tell the management team of Tracey Case and Kevin Woody really care about what they do and that is part of the reason why they are so good at it. If you are looking for a car and you want to be treated right, go to Riverchase Kia, you won't regret it. More

Report | Print

Inappropriate customer service I had turned in a Cadenza to this dealer that was coming off the lease. The personnel indicated on my inventory form that I had one Key Fob although I had turned in a Cadenza to this dealer that was coming off the lease. The personnel indicated on my inventory form that I had one Key Fob although two were turned in; one was absent its valet key. Upon realizing the error (after leaving the state) I called and was informed that they could not indicate anything but one but would make a pen and ink change. Unfortunately they did not and the leasing Company charged me for a missing Key Fob. I attempted to call them (Riverchase Kia) back several times and was brushed off or simply ignored. I would recommend to readers to seek a company with higher ethical values and better integrity More

Report | Print