Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL

Toyota of Hollywood Service Department

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3
2,458 Reviews
4.3

2,458 Reviews

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2458 Reviews of Toyota of Hollywood Service Department

September 05, 2025

Dealership Rating
Employee Rating

False advertising on prices from the website to the dealership and acting like they dont know what's going on More

by Yeah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 05, 2025

Dealership Rating
Employee Rating

They need to put in new hard workers that speak both languages ery important and give back cars clean other wise there okay More

by michelleruiz701
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

September 04, 2025

Dealership Rating
Employee Rating

Sandra Molina and her staff are top tier. Easy transaction excellent service. A+ Thank you More

by Frank R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 03, 2025

Dealership Rating
Employee Rating

Sometimes the service good Sometimes no good last time I spent 4.5 hours for oil change. More

by berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Toyota of Hollywood FL responded

Berry, thanks so much for the 5-star review of Toyota of Hollywood!

September 03, 2025

Dealership Rating
Employee Rating

Sandra and her Team did their best to get the right car for my family. More

by SCHPSYCHE
Recommend Dealer
Yes
Sep 04, 2025

Toyota of Hollywood FL responded

Thank you for the excellent review of Toyota of Hollywood!

September 02, 2025

Dealership Rating
Employee Rating

Excellent, the guys were great, they helped me and waited until the moment I left with my car More

by NATYSUNIAGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2025

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with Toyota of Hollywood, Natysuniaga!

September 02, 2025

Dealership Rating
Employee Rating

They’ll get the job done and it was certified to my taste. I got to see the job being done and they took me to the back and show me what was wrong with my car and there was nothing wrong. I was so exci More

by hectorsierra123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2025

Toyota of Hollywood FL responded

Hector, we're happy to have your recommendation! Thank you for choosing Toyota of Hollywood and for sharing your experience with our team. Safe travels!

August 29, 2025

Dealership Rating
Employee Rating

For the first time in my life, I bought a brand-new car, but it turned out to be a huge disappointment. The experience with Toyota and this dealership was so bad that I will never return. Even though the st More

by BARACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sandra Molina, Finance Department, Showroom Sales , YOHAN , ALFRED , LADY do not remember name

Aug 31, 2025

Toyota of Hollywood FL responded

Barack, I'm truly sorry to hear about your disappointing experience. We strive for knowledgeable and attentive service, so it's concerning that we fell short during your visit. I understand how frustrating this must have been, and I would like the opportunity to make things right if possible. Please feel free to reach out at any time so we can discuss this further. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

August 29, 2025

Dealership Rating
Employee Rating

Exhausting Stressful Disappointing Under pressure You’re gonna buy or not, don’t waste my time Confusing advertising Lack of empathy And so on More

by patstates2024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 31, 2025

Toyota of Hollywood FL responded

It's disheartening to hear about your experience, and we sincerely apologize for any stress or confusion caused. We strive to provide a supportive environment and clear communication, so it's concerning that this wasn't reflected during your visit. Please feel free to reach out if you'd like us to address these issues further. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

Aug 31, 2025

patstates2024 responded

The lack of empathy is overwhelming and scaring. They even LOST my drivers license. Up until this moment, they haven’t returned to me. They can’t find it anywhere, and claim they’re still searching for it. Ynaru Luis Camila Are the ones I talked to. They even had the audacity to tell me: “ Just go and get another one at the DMV”

August 29, 2025

Dealership Rating
Employee Rating

I had a great experience with mister jones all of my car purshase went just great More

by abel2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2025

Toyota of Hollywood FL responded

It means so much that you are a happy customer! Thank you for choosing Toyota of Hollywood.

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