Toshi Saigusa
Toshi Saigusa at Garden Grove Kia
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Toshi Saigusa

Internet Sales Manager

Garden Grove Kia

13731 Harbor Blvd
Garden Grove, CA 92843

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26 Reviews

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26 Reviews

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26 Reviews of Toshi Saigusa

September 13, 2024

Dealership Rating
Employee Rating

This dealer is the hidden gem. The first time I purchased a Kia and these people here made my day. Amazing people and amazing price! highly recommended to everyone More

by Dat Tran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Garden Grove Kia responded

Thank you for the glowing review! We're delighted to hear that your first Kia purchase was a fantastic experience at Garden Grove Kia. We appreciate your recommendation and hope you enjoy every mile in your new car!

April 16, 2024

Dealership Rating
Employee Rating

There was one friendly person in the entire dealership, everyone else had zero customer services skills, 5 of the 7 people who worked with us didn’t bother with a simple greeting, it appears as though Kia More

by laurzeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khristina Esqueda

May 20, 2024

Garden Grove Kia responded

Laurzeh, I'm sorry to read about your experience. We strive for excellent customer service and it seems we fell short during your visit. Your feedback is valuable as it helps us improve our services. If you're open to discussing this further, please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Craig Atchison - Service Manager - 714-823-4949

May 24, 2023

Dealership Rating
Employee Rating

I was attended to quickly and explained the services clearly. I was impressed with how quick I was taken care. More

by THOMAS.SALUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2023

Garden Grove Kia responded

Thomas - Thanks for leaving us a review! Our team at Garden Grove Kia is glad to know that you had such a successful service experience working with us. Drive safely, and we hope to see you back!

September 13, 2022

Dealership Rating
Employee Rating

This was such a great experience from start to finish. I loved it very much. More

by JOSHUA GAXIOLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2022

Garden Grove Kia responded

Thank you for the 5 star review of Garden Grove Kia, Joshua!

September 13, 2022

Dealership Rating
Employee Rating

This was such a great experience from start to finish. I loved it very much. More

by JOSHUA GAXIOLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2022

Garden Grove Kia responded

This feedback puts a smile on our faces, Joshua! Thank you for trusting Garden Grove Kia with your business and for stopping by to leave a five-star review. Safe travels ahead!

July 05, 2022

Dealership Rating
Employee Rating

Great expirience every one was super attentive and help full explaining everything very easy to understand More

by OLIVOS5173
Customer Service
Friendliness
Price
Recommend Dealer
No

June 22, 2022

Dealership Rating
Employee Rating

E.T. Was very professional and courteous. Will recommend other people to this amazing dealer. More

by BULE63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

February 08, 2022

Dealership Rating
Employee Rating

The whole buying experience was pleasant and convenient. I will be coming back for my next purchase. More

by elbandagji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Garden Grove Kia responded

Thank you for the great review! We appreciate your support and hope to see you back at Garden Grove Kia. Safe travels!

December 22, 2021

Dealership Rating
Employee Rating

We had a great experience! They had great deals and I would buy a car from there again, More

by bonniesaigusa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2021

Garden Grove Kia responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful purchase experience working with the Garden Grove Kia team. Enjoy your new vehicle, and we hope to see you back again down the road!

October 06, 2021

Dealership Rating
Employee Rating

amazing sales staff. friendly and respectful. I've provided multiple referrals to my coworkers and friends. quick and easy More

by hong.jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Mosier

Oct 06, 2021

Garden Grove Kia responded

Thanks for the wonderful review! We're pleased that our sales team was friendly and respectful. We appreciate your recommendation of us to others, and we'll see you again soon here at Garden Grove Kia!

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