Torrey Shoplack
Torrey Shoplack at Jaguar - Land Rover Naples - Naples Luxury Imports
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Torrey Shoplack

Business Manager

Jaguar - Land Rover Naples - Naples Luxury Imports

900 Tamiami Trail N
Naples, FL 34102

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5.0
98 Reviews

Dealership Experience

12 yrs, 3 mos

Industry Experience

12 yrs, 3 mos

Languages Spoken

English English

5.0

98 Reviews

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98 Reviews of Torrey Shoplack

August 23, 2024

Dealership Rating
Employee Rating

Best buying experience. Quick and easy. Treated my wife and I like part of the family. Before I even committed to buying a car Frank introduced me to everyone and showed More

by hclassic
Recommend Dealer
Yes

Other Employees Tagged: Frank Orsini

June 30, 2024

Dealership Rating
Employee Rating

Austin was very professional answered all my questions. I would recommend Naples Luxury Imports to anyone looking for a luxury vehicle. More

by thebellman2006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Bending , John Ball

April 25, 2024

Dealership Rating
Employee Rating

Physician with an unfortunate addiction. I am addicted to having great cars! For me, Naples Luxury imports is like a candy store. I have bought more than a dozen car there in the last 10 ye More

by DrJerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenden Cahill , Jason Durston

Apr 28, 2024

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, thank you so much for your feedback about Jaguar - Land Rover Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

November 11, 2023

Dealership Rating
Employee Rating

After picking up our car which was in service for 2 weeks, Michael Cabrera was oblivious whoever left and stored filthy Land Rover car mats and a sun visor in the trunk of our Jaguar Ftype. He didn’t c More

by L&M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2023

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, we regret to hear that you had this experience with us. If you would like to discuss your experience in more detail, please give us a call at (239) 280-5108 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon.

April 25, 2023

Dealership Rating
Employee Rating

I’ve purchased many cars in my life. A bunch online and some without even seeing in person until they are delivered to my house. Best car dealership experience I’ve ever had. Smooth tr More

by MarkE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Agin

December 08, 2022

Dealership Rating
Employee Rating

The smoothest ,comprehensive, and most professional car buying experience I have ever had. Frank Orsini was very proactive in anticipating our needs in this very chaotic marketplace. Highest recommendation More

by jrw911sc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Orsini, Michael Cabrera

Dec 12, 2022

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Jaguar-Land Rover Naples to have earned it. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 01, 2022

Dealership Rating
Employee Rating

We have purchased several cars from Austin at this dealership. We all ALWAYS VERY PLEASED with how helpful, knowledgeable, honest and professional Austin and everyone is here! We HIGHLY recommend them More

by Tianja
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Bending, Jennifer Mickey

Aug 03, 2022

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jaguar - Land Rover Naples. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

May 02, 2022

Dealership Rating
Employee Rating

Jacob Agin was very professional throughout the entire process. I was impressed with his communication and follow up skills and would recommend him to others. Torrey Shoplack was also professional and mad More

by mnoviello4
Recommend Dealer
Yes

Other Employees Tagged: Jacob Agin

Jun 28, 2022

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, thank you so much for your kind words about your experience here at Jaguar-Land Rover Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Jaguar - Land Rover Naples!

April 10, 2022

Dealership Rating
Employee Rating

The entire purchasing process was easy and stress-free. The sales person, Jacob Agin was very responsive and helpful. I'd recommend him to anyone interested in a Jaguar. More

by BobG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Agin

Jun 28, 2022

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Jaguar-Land Rover Naples to have earned it. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 27, 2022

Dealership Rating
Employee Rating

We have purchased several vehicles from this dealership and I have had nothing but great experiences each and every time . Jacob whom I have done all my transactions with is a superior salesman and truly c More

by Glenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Agin

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