Torrey Shoplack
Business Manager
Jaguar - Land Rover Naples - Naples Luxury Imports
900 Tamiami Trail N
Naples, FL 34102
Dealership Experience
12 yrs, 3 mos
Industry Experience
12 yrs, 3 mos
Languages Spoken
English
98 Reviews
Write a Review98 Reviews of Torrey Shoplack
August 23, 2024
Best buying experience. Quick and easy. Treated my wife and I like part of the family. Before I even committed to buying a car Frank introduced me to everyone and showed Quick and easy. Treated my wife and I like part of the family. Before I even committed to buying a car Frank introduced me to everyone and showed me around all the departments. He knew a lot about the car we were looking at. When I walked in the dealership I wanted someone with lots of experience. Frank introduced himself and I asked how long he had been working there 16 years he said...Perfect! The best part is he's funny as well. Go see Frank! More
Other Employees Tagged: Frank Orsini
June 30, 2024
Austin was very professional answered all my questions. I would recommend Naples Luxury Imports to anyone looking for a luxury vehicle. I would recommend Naples Luxury Imports to anyone looking for a luxury vehicle. More
Other Employees Tagged: Austin Bending , John Ball
April 25, 2024
Physician with an unfortunate addiction. I am addicted to having great cars! For me, Naples Luxury imports is like a candy store. I have bought more than a dozen car there in the last 10 ye I am addicted to having great cars! For me, Naples Luxury imports is like a candy store. I have bought more than a dozen car there in the last 10 years. This past week I bought a beautiful Range Rover sport I traded in my Escalade V. It was so wonderful to deal with this establishment. Even in this time of shortage, they had quite a selection of new cars. That is because they are among, the best producing dealerships in the world. My Escalade V is a rare car and it only had 1700 miles on it. They gave me a wonderful price for my trade. I knew they would because all of their used cars are like new. I’m sure whoever buys it Will be most fortunate. For many years by salesman has been Jason Durston. He now has been promoted to management. This time I met Brenden Cahill. He is young and energetic, but amazingly knowledgeable about the products. It’s just a great experience.All the cars I’ve had have exceeded my expectations. No need to go anywhere else🤗 More
Other Employees Tagged: Brenden Cahill , Jason Durston
November 11, 2023
After picking up our car which was in service for 2 weeks, Michael Cabrera was oblivious whoever left and stored filthy Land Rover car mats and a sun visor in the trunk of our Jaguar Ftype. He didn’t c weeks, Michael Cabrera was oblivious whoever left and stored filthy Land Rover car mats and a sun visor in the trunk of our Jaguar Ftype. He didn’t care! We went back to the dealership to return them!! The car when completed for service for 2 weeks was very dirty inside. Unprofessional, poor correspondence. In addition, our first loaner car he gave us an awful wrangler Jeep. We had to swap it. He then demanded we give it back car to swap another car. We couldn’t, we were out of town. He was very unpleasant about this. We called Enterprise, and they told us it was okay. We eventually gave back the loaner to swapped another car with a different service rep. Not a good experience here at a high end dealership. We purchased 3 vehicles here in the past, and sadly had an unprofessional service rep. More
Other Employees Tagged: Frank Orsini, Michael Cabrera, Jennifer Mickey
April 25, 2023
I’ve purchased many cars in my life. A bunch online and some without even seeing in person until they are delivered to my house. Best car dealership experience I’ve ever had. Smooth tr A bunch online and some without even seeing in person until they are delivered to my house. Best car dealership experience I’ve ever had. Smooth transaction from start to finish. 5 stars More
Other Employees Tagged: Jacob Agin
December 08, 2022
The smoothest ,comprehensive, and most professional car buying experience I have ever had. Frank Orsini was very proactive in anticipating our needs in this very chaotic marketplace. Highest recommendation buying experience I have ever had. Frank Orsini was very proactive in anticipating our needs in this very chaotic marketplace. Highest recommendations. More
Other Employees Tagged: Frank Orsini, Michael Cabrera
August 01, 2022
We have purchased several cars from Austin at this dealership. We all ALWAYS VERY PLEASED with how helpful, knowledgeable, honest and professional Austin and everyone is here! We HIGHLY recommend them dealership. We all ALWAYS VERY PLEASED with how helpful, knowledgeable, honest and professional Austin and everyone is here! We HIGHLY recommend them! More
Other Employees Tagged: Austin Bending, Jennifer Mickey
May 02, 2022
Jacob Agin was very professional throughout the entire process. I was impressed with his communication and follow up skills and would recommend him to others. Torrey Shoplack was also professional and mad process. I was impressed with his communication and follow up skills and would recommend him to others. Torrey Shoplack was also professional and made the paperwork a seamless transaction. Also, the vehicle looked amazing. Thank you! More
Other Employees Tagged: Jacob Agin
April 10, 2022
The entire purchasing process was easy and stress-free. The sales person, Jacob Agin was very responsive and helpful. I'd recommend him to anyone interested in a Jaguar. The sales person, Jacob Agin was very responsive and helpful. I'd recommend him to anyone interested in a Jaguar. More
Other Employees Tagged: Jacob Agin
March 27, 2022
We have purchased several vehicles from this dealership and I have had nothing but great experiences each and every time . Jacob whom I have done all my transactions with is a superior salesman and truly c and I have had nothing but great experiences each and every time . Jacob whom I have done all my transactions with is a superior salesman and truly cares about his clients . Jacob is also very well versed in the aspects of different features on the vehicles we have purchased . Tory in the finance department is also excellent and all my purchases were seamless with her . As a business owner myself it’s all about relations and a great experience for the client ! I would highly recommend this dealership to anyone and I would highly recommend Jacob in sales and Tory in finance . Best Glenn More
Other Employees Tagged: Jacob Agin