Torin McGough

The pros of this dealership is they had the perfect car and the salesman and finance manager were nice. The way they do business.. is another story. The car we purchased wasn’t at the lot and we were told and the salesman and finance manager were nice. The way they do business.. is another story. The car we purchased wasn’t at the lot and we were told different information about when we could expect it being delivered. It came with a crack in the windshield - when we got the car the next night, we’re were told it was already scheduled for replacement. It wasn’t. The 3rd party vendor was on vacation for a week and still has yet to reach out to us. It didn’t have floor mats. The tags were expired when we went to pick it up. I LOVE THE CAR and happy we got it. Not so satisfied about the process. More

by jacoree2011 Verified Customer Verified Customer

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Salesman was wonderful but took forever for finance to be ready for us, over 2 hours for finance. ready for us, over 2 hours for finance. More

by camilletx24 Verified Customer Verified Customer

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Never thought about looking at Nissan I am very pleased Very helpful answered all questions if didn't know he found out Torin was awesome even checked on me after I got home will definitely doo business wi Very helpful answered all questions if didn't know he found out Torin was awesome even checked on me after I got home will definitely doo business with y'all again More

by sosobunkchase2 Verified Customer Verified Customer

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Dishonest: Lied to me about free oil changes for life of vehicle. When I bought the vehicle, I was told I’d get free oil changes for the life of the vehicle. When I showed up for my first oil change, they t vehicle. When I bought the vehicle, I was told I’d get free oil changes for the life of the vehicle. When I showed up for my first oil change, they told me it was only 6 free oil changes. Sales and finance were dishonest. I would rather they just be honest with me. I would’ve been happy with 6 free oil changes if that is what they told me. More

by DN Verified Customer Verified Customer

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No hassle team, they were very professional. Had all paperwork for me to pick up vehicle, in and out in about 2.5 hrs Had all paperwork for me to pick up vehicle, in and out in about 2.5 hrs More

by lilgaby75 Verified Customer Verified Customer

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Working with the sales team was great, when I went to pick up the car not so much. I think more emphasis should be on the customer. And communication between the team members. I talked to 3 people and I pick up the car not so much. I think more emphasis should be on the customer. And communication between the team members. I talked to 3 people and I still don’t know who sold me the car..where should start. I worked the deal to be picked up Sat 9-10. I was told the car would be ready. We arrive and the car had yet to be cleaned and filled up. When we arrived I went to the main building, I was told to go to the used car building, than told to go back to the main building for finance. When I arrived I waited for someone. After texting the finance guy I was there he met me. Waited in the waiting area than we went back to his office, ready to fill out the paperwork. At this time i have yet to put eyes or hands on the car. He led me to the car where we looked it over and drove it which met my satisfaction. Prior to all this I was sent over the finance paperwork on Fri to look over and sign. There was 2800 added I inquired and told it was a warranty that the bank wants. I was never asked of this or was it brought to my attention only after looking over the numbers did I find this. On Sat he showed me that he can do the warranty for 1600 (we purchased) not sure about the tactics and how it dropped in 1 day that much. but just want to bring to your attention. After it was said and done I got the car I wanted for the price. I just think when someone spends that’s kind of money it should be a big deal not only for the dealership but also the customer and I think you missed the mark on that one.. More

by michael76010 Verified Customer Verified Customer

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Very good service throughout the buying process. Our salesman was awesome and didn’t try to pressure us on which vehicle to buy. Our salesman was awesome and didn’t try to pressure us on which vehicle to buy. More

by ssaunders2001 Verified Customer Verified Customer

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