Tori Valentin
Tori Valentin at Kelly Cadillac
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Tori Valentin

Business Development/ Service

Kelly Cadillac

1986 State Road
Lancaster, PA 17601

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5.0
12 Reviews

Dealership Experience

3 yrs, 6 mos

5.0

12 Reviews

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12 Reviews of Tori Valentin

August 21, 2024

Dealership Rating
Employee Rating

I purchased my second XT4 from Uzma. The whole Kelly Cadillac experience from the sale through Service is excellent. Uzma is beyond attentive and helpful. I recommend Kelly Cadillac as h More

by DesiBF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2024

Kelly Cadillac responded

Hello Desi, Thank you very much for your 5 Star Dealer Rater Review. We appreciate your business and really enjoy working with you. Have a great day! Sincerely, Kelley and Geoff Kelly

June 15, 2024

Dealership Rating
Employee Rating

Uzma has a caring heart for her customers. Very Friendly. She is very knowledgeable about what she’s talking about. Uzma makes you feel important to her. Her attitude is very pleasing. More

by cofelder1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2024

Kelly Cadillac responded

Hello! Thank you very much for your business, we appreciate the time you have taken to fill out the Dealer Rater Review. We will share your kind words with the team. We promise to take great care of your Escalade. Have a great day - you made ours. Sincerely, Kelley and Geoff Kelly

April 01, 2024

Dealership Rating
Employee Rating

I recently purchased my third Cadillac, and the reason I go back to Kelly Cadillac is to work with Uzma Shafqat! She is a top-notch Sales Representative. Uzma listens, keeps in touch, isn't pushy, and take More

by dlellenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Kelly Cadillac responded

Hello, thank you very much for your continued business. We appreciate you and look forward to taking great care of your new Cadillac!! Lastly, thank you for taking the time to fill out a Dealer Rater Review. Have a fantastic day! Sincerely, Kelley and Geoff Kelly

March 26, 2024

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Employee Rating

Uzma was awesome. She was super helpful and friendly. In fact everyone at Kelly made our experience great! I would most definitely recommend the team at Kelly to my fa More

by mustangirl2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Kelly Cadillac responded

Hello! Thank you very much for your business. We hope you are enjoying your Cadillac!! We appreciate you taking the time to fill out a 5 Star Dealer Rater for us. We will share you kind words with Uzma. Have a great weekend. Sincerely, Kelley and Geoff Kelly

March 05, 2024

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Employee Rating

I just purchased my third vehicle from Kelly Cadillac. This is the second vehicle from salesperson Uzma Shafqat. I can't say enough about the personal service I have received over the years. It keeps m More

by P.nivens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Kelly Cadillac responded

Hello Paula, Thank you very much for your continued business. We appreciate the 5 Star Dealer Rater Review. Geoff and I will make sure Uzma and the team hear about your kind review. We look forward to taking care of your new XT5. Have a great day ~ you made ours! Sincerely, Kelley and Geoff Kelly

November 08, 2023

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Employee Rating

I've been a GM owner for over 60 years and Kelly Cadillac is one of the best dealers I've dealt with. Great service department. Plus they have one of the best stocked custome lounges around 😊. Ever More

by rajamcknight
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Kelly Cadillac responded

Hello Ron, Thank you for your continued business. We appreciate you and the fact that you took the time to give us a 5 Star Dealer Rater Review. Personally, I am very happy that you are enjoying our lounge amenities!! Have a great day! Kelley and Geoff Kelly

October 17, 2023

Dealership Rating
Employee Rating

Kim responded immediately, and gave great customer service! She made everything easy, and was a pleasure to work with! More

by detailsbyleslieg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiarybeth Cruz, Kim Cerny

Nov 01, 2023

Kelly Cadillac responded

Hello Leslie, Thank you very much for your business AND for giving us a 5 Star Dealer Rater Review! We will share your kind words with Kim, Kiarybeth and Tori! We look forward to taking great care of your XT5. Have a great day! Sincerely, Kelley and Geoff Kelly

August 04, 2023

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Employee Rating

Kelly again provided great service. At inspection time our Matia needed new tires. We were taking a trip in 2 days. Kelly ordered the tires had them mounted and alignment done within 2 More

by rajamcknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2023

Kelly Cadillac responded

Hello Ronald, Thank you very much for the 5 Star Dealer Rater review. I have shared your kind words with Tori! We hope you enjoy your trip! Have a great day - you made ours! Sincerely, Kelley and Geoff Kelly

November 29, 2022

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Employee Rating

Joey and all the team at Kelly are amazing customer service is above and beyond. More

by Holly Lyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2022

Kelly Cadillac responded

Hello Holly! Thank you very much for your business. We hope you are enjoying your CTS. It is such a beautiful vehicle. We will make sure Joey hears about your 5 Star Dealer Rater Review. Have a great day and we look forward to taking great care of your CTS. Sincerely, Kelley and Geoff Kelly

November 23, 2022

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Employee Rating

We walked on the lot looking to learn more about a Cadillac Escalade, and a few days later, we owned one! Kim was the first person to greet us, and she encouraged a test drive, and answered every qu More

by TheZooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2022

Kelly Cadillac responded

Hello Zooks! First of all, thank you for your business. We really enjoyed working with you both. Thank you for all of the recommendations and the social media interaction. So... how is your Escalade?? We look forward to taking great care of it. Have a great day ~ you made ours! Sincerely, Kelley and Geoff Kelly

1

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