Tori Smith
Tori Smith at Shottenkirk Hyundai Rome
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Tori Smith

Finance Manager

Shottenkirk Hyundai Rome

965 Veterans Memorial Hwy NE
Rome, GA 30161

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Tori Smith

October 21, 2024

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Employee Rating

i really enjoyed the time they put into helping me find my perfect fit car with my set budget and talking me through every detail. More

by kameron burnette
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Hunter Burnette

Oct 22, 2024

Shottenkirk Hyundai Rome responded

Kameron, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

October 17, 2024

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Employee Rating

They took care of me right away, they were very courteous and explained to me exactly what was wrong with my car. More

by cecothran
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Russ Barlow, David Kay , Nick Primiano

Oct 18, 2024

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 04, 2024

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On time and on point - Very courteous, caring and professional - pleased at the wonderful service. More

by Megacorr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russ Barlow, David Kay , Nick Primiano

Oct 07, 2024

Shottenkirk Hyundai Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

September 24, 2024

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Employee Rating

Very courteous, understandable make sure we were ok check on up while talking to the bank More

by ANDREWEWERS8
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Sep 25, 2024

Shottenkirk Hyundai Rome responded

ANDREW, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

September 23, 2024

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Shottenkirk of Rome service department has been very professional and respectful also they are always very upfront with there customers and to the best of my ability they are always trustworthy with eve More

by ADAMS33ADAMS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russ Barlow, David Kay, Daniel Goldstein , Nick Primiano

Sep 24, 2024

Shottenkirk Hyundai Rome responded

ADAM, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 21, 2024

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Employee Rating

We enjoyed our experience very much , You have a great team. Jerry and Shirley Lothridge. More

by JLOTHRIDGE
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Sep 23, 2024

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

September 20, 2024

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Employee Rating

Very professional and courteous. Jay was awesome would recommend them to my friends and family More

by littlealbert81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Daniels

Sep 23, 2024

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

September 20, 2024

Dealership Rating
Employee Rating

Decent dealership. Communication between staff needs improvement. Friendly associates. Staff seemed young and eager to please. More

by MMGREEN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Primiano, Angel Chavez

Sep 23, 2024

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 18, 2024

Dealership Rating
Employee Rating

Good dealership, not a lot of stock though. Dealership failed to tell us about the matte finish paint and how to take care of it, hand washing only! Probably wouldn’t have bought this vehicle i More

by BWILSON450
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Daniels, Daniel Goldstein , Nick Primiano

Sep 19, 2024

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

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