Tori Grinzinger
Tori Grinzinger at Metro Lexus
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Tori Grinzinger

Lexus Master Certified Sales and Leasing Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
174 Reviews

My favorite aspect of working here at Metro Lexus is helping my guests Experience Amazing by making their car buying process tailored to them!

Dealership Experience

4 yrs

5.0

174 Reviews

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174 Reviews of Tori Grinzinger

January 01, 2025

Dealership Rating
Employee Rating

I went in for service on my 2021 Lexus RX350 F Sport and a 2023 Lexus GX was for sale. Tori Grinzinger was very helpful and I ended up trading in my RX 350 in and purchasing the GX that same day More

by jasonzemke
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 02, 2025

Metro Lexus responded

It's fantastic to hear that Tori provided such helpful service during your visit at Metro Lexus, Jason! We're glad you found the perfect vehicle and appreciate your trust in us. Enjoy every moment with your new 2023 Lexus GX!

January 01, 2025

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Clean showroom, inviting and knowledgeable staff. I have always had a positive experience when visiting Metro Lexus More

by jasonzemke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch

Jan 02, 2025

Metro Lexus responded

Thank you for sharing your positive experiences with us at Metro Lexus! We're delighted to hear that our clean showroom and knowledgeable staff have consistently met your expectations. We are looking forward to welcoming you back soon!

December 30, 2024

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I met Tori, three weeks ago. I purchased a 22 RX 350. Tori was excellent about explaining the different options as far as trade ins. She was transparent about the vehicles th More

by MKEPCHAR
Recommend Dealer
Yes
Dec 30, 2024

Metro Lexus responded

Thank you for sharing your experience with Tori and the team at Metro Lexus! We're delighted to hear that she was able to assist you in finding exactly what you were looking for. We appreciate your recommendation and look forward to welcoming you back in the future!

December 30, 2024

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Tori and Metro Lexus were fabulous to work with. From test driving to purchase finally the pick-up I couldn’t have asked for anything more. Just a wonderful business and people. More

by smangol3
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 30, 2024

Metro Lexus responded

We're delighted to hear that Tori and the Metro Lexus team made your experience fabulous from start to finish. Thank you for choosing us, and we hope you're enjoying your new vehicle!

December 30, 2024

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Tori was great to work with during the whole process very friendly and explained the many features of the car. More

by pjboater
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 30, 2024

Metro Lexus responded

We're delighted to hear that Tori provided such a friendly and informative experience at Metro Lexus. Thank you for sharing your positive feedback, and enjoy all the features of your new car!

December 30, 2024

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Prior to coming to Metro Lexus my wife and I went to a number of other dealers. It's not that the other dealers were inferior, and not that the other salespeople we dealt with were unprofessional, its ju More

by rob burns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Metro Lexus responded

We're delighted to hear that Tori and the team at Metro Lexus provided such a standout experience for you and your wife. It's wonderful knowing our approach made you feel valued beyond just a transaction. Thank you for choosing us, and we hope you're enjoying your new vehicle!

December 30, 2024

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Tori G. was very informative, courteous, and professional. She provided a good sales experience and was most helpful. More

by HARRISSC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Metro Lexus responded

We're delighted to hear that Tori provided you with an informative and professional experience at Metro Lexus. Thank you for sharing your positive feedback!

December 29, 2024

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Employee Rating

I had a great experience and refer Metro to any of my family and friends. More

by dotsonhouse
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, David Weaver

Dec 31, 2024

Metro Lexus responded

Thank you for referring Metro Lexus to your friends and family!

December 29, 2024

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Employee Rating

Tori was great to work with and made it easy to purchase from Metro. I won’t go to another dealership. More

by markshenzik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic

Dec 31, 2024

Metro Lexus responded

Mark, we're delighted to hear that Tori made your experience at Metro Lexus so positive. Thank you for choosing us and sharing your feedback!

December 29, 2024

Dealership Rating
Employee Rating

Metro Lexus delivered as promise with the 2025 Lexus RX 350 , and Tori was very helpful going thru the new car purchase process…. Overall, I’m very pleased with the new car…. Ken Hohman More

by emperorkch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2024

Metro Lexus responded

We're delighted to hear that Tori and the Metro Lexus team made your 2025 Lexus RX 350 purchase a smooth experience, Ken. Enjoy every moment with your new car, and thank you for choosing us!

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