

Tori Grinzinger
Lexus Master Certified Sales and Leasing Consultant
Metro Lexus
13600 Brookpark Rd
Cleveland, OH 44135
My favorite aspect of working here at Metro Lexus is helping my guests Experience Amazing by making their car buying process tailored to them!
Read moreDealership Experience
4 yrs, 3 mos
190 Reviews
Write a Review190 Reviews of Tori Grinzinger
April 15, 2025
We felt very confident in our purchase decisions with Tori as our salesperson. She is knowledgeable, accessible, patient with our questions and genuinely a nice person. We love our car and we are very Tori as our salesperson. She is knowledgeable, accessible, patient with our questions and genuinely a nice person. We love our car and we are very happy that we bought it when we did. We never felt rushed with Tori. She gave us plenty of space to decide. Tori arranged for the transport of our vehicle without a hitch. Her experience with Lexus was very much appreciated by us. Thank you, Tori! More
April 03, 2025
Tori was excellent and very patient with all of our questions! She made the process easy and was very helpful from start to finish! questions! She made the process easy and was very helpful from start to finish! More
Other Employees Tagged: David Weaver, Tysean Yorke
April 01, 2025
Service was really good the salesperson took time to meet the needs required for me to purchase a vehicle. I would request this dealership to others looking to purchase a car. the needs required for me to purchase a vehicle. I would request this dealership to others looking to purchase a car. More
March 31, 2025
The dealership was outstanding at all levels. Tori was my first and primary contact at Metro Lexus. Information was presented clearly and comprehensively. I felt comfortable throughout the entire Tori was my first and primary contact at Metro Lexus. Information was presented clearly and comprehensively. I felt comfortable throughout the entire process. She is an asset to Metro Lexus. During my initial visit and other follow up visits, I had the opportunity to meet several others, and everyone was cordial and knowledgeable in their area. More
Other Employees Tagged: Tysean Yorke
March 31, 2025
Tori is super helpful and always my go to at Metro Lexus. She is reliable and always ready to find you the best lexus has to offer. She is reliable and always ready to find you the best lexus has to offer. More
Other Employees Tagged: Michael Gleydura
March 31, 2025
Very nice customer service Tori was very nice good customer service from her appreciate it all she did also, I’ll let friends no customer service from her appreciate it all she did also, I’ll let friends no More
Other Employees Tagged: David Weaver, Matt Stolarski , Roni
March 31, 2025
The staff was incredibly helpful. From the time I walked in the door until I picked up my new car the customer service was exceptional. From the time I walked in the door until I picked up my new car the customer service was exceptional. More
Other Employees Tagged: Peter Mapp, David Weaver , I did not catch his name but the gentleman at the reception desk was awesome.
March 31, 2025
Tori always makes my experience special. She takes her time in finding the exact match for me every time. This is my 4th Lexus with Metro Lexus and I can't say enough about the sales and s She takes her time in finding the exact match for me every time. This is my 4th Lexus with Metro Lexus and I can't say enough about the sales and service team. They make you feel like you're at home. More
March 31, 2025
Tori Grinzinger did a great job of finding the perfect car for me. She provided useful information before and during our test drive, and then found the exact car I wanted once I decided to buy. I was impr car for me. She provided useful information before and during our test drive, and then found the exact car I wanted once I decided to buy. I was impressed with Tori and Metro Lexus from start to finish. More
March 31, 2025
Purchasing our Lexus GX550 at Metro Lexus was a great experience from the initial test drive to the delivery unveiling in their private showroom. I would not hesitate to purchase another vehicle from the experience from the initial test drive to the delivery unveiling in their private showroom. I would not hesitate to purchase another vehicle from them. More
Other Employees Tagged: Allison Smith

