Tori Grinzinger
Tori Grinzinger at Metro Lexus
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Tori Grinzinger

Lexus Master Certified Sales Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
153 Reviews

My favorite aspect of working here at Metro Lexus is helping my guests Experience Amazing by making their car buying process tailored to them!

Dealership Experience

3 yrs, 8 mos

5.0

153 Reviews

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153 Reviews of Tori Grinzinger

September 16, 2024

Dealership Rating
Employee Rating

Great experience looking to replace my beloved LS. Abed was so helpful in handling this turnover. Ryan & Trae also had a hand in helping out. 2024 RX is superb. More

by stvjam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abed Darwish, Ryan Yee, Trae Harris , Micah/Cortis

Sep 16, 2024

Metro Lexus responded

We're delighted to hear that Abed, Ryan, and Trae made your experience at Metro Lexus a great one! Enjoy the superb 2024 Lexus RX!

September 12, 2024

Dealership Rating
Employee Rating

Really not much to say. If you can imagine the best possible experience with the best possible outcome, that's what we received from Tori and Metro Lexus. All questions we h More

by lockhart.roger.w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Sep 16, 2024

Metro Lexus responded

Thank you for sharing your experience! We're delighted to hear that Tori and the Metro Lexus team provided such exceptional service. We look forward to assisting with your next car purchase!

August 09, 2024

Dealership Rating
Employee Rating

Worked with Tori Niederer to complete a lease to early buyout of an NX450h+, she did a fantastic job answering all my questions about regular and one-pay leases and helped make the process seamless and ef More

by Alan S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic, David Weaver

Aug 11, 2024

Metro Lexus responded

Alan, we're delighted to hear that Tori and the team at Metro Lexus made your lease buyout process smooth and efficient. Enjoy your fantastic NX 450h!

July 08, 2024

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Employee Rating

I drove an extra 60 miles to purchase my Lexus from Tori and Metro. They both treat you honestly and friendly. More

by grandogeva12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

Jul 08, 2024

Metro Lexus responded

Thank you for going the extra mile to visit us at Metro Lexus! We're glad Tori and our team provided honest and friendly service. Enjoy your new Lexus!

June 29, 2024

Dealership Rating
Employee Rating

I was extremely pleased with the service and getting the deal done. I love purchasing vehicles from Metro Lexus!! More

by dotsonhouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura

Jul 01, 2024

Metro Lexus responded

We're delighted to hear you had a great experience with our team at Metro Lexus! Thanks for your continued support and enjoy your new vehicle!

June 29, 2024

Dealership Rating
Employee Rating

Tori was competent, professional and enthusiastic to help us make the best choice of vehicle for us. The process was transparent and she went out of her way to help us get the car that same day. More

by leew3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2024

Metro Lexus responded

Thank you for sharing your experience! We're delighted to hear that Tori provided exceptional service and made the process smooth at Metro Lexus. Enjoy your new vehicle!

June 26, 2024

Dealership Rating
Employee Rating

Very professional, helpful, and displayed good communication skills with timely responses to inquiries regarding vehicle packages as well as delivery timelines. More

by herb4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 26, 2024

Metro Lexus responded

Thank you for highlighting the professionalism and responsiveness of our team at Metro Lexus! We're glad to hear that your inquiries were handled efficiently. Enjoy your new vehicle!

June 26, 2024

Dealership Rating
Employee Rating

Tori was great. The entire Metro Lexus team was professional and efficient. I would highly recommend. More

by Angela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein

Jun 26, 2024

Metro Lexus responded

Angela, we're delighted to hear that Tori and the Metro Lexus team provided such a professional and efficient experience. Thanks for recommending us!

June 18, 2024

Dealership Rating
Employee Rating

Our Lexus experience was an A+ on a dealership report card. Tori took care to spend as much time as needed showing patience and answering all of our questions. Her knowledge was extensive on every aspect More

by gino.caroscio
Recommend Dealer
Yes
Jun 20, 2024

Metro Lexus responded

Gino, we're delighted to hear that Tori and the Metro Lexus team provided an A+ experience for you! Enjoy your new TX350 and thanks for choosing us!

June 13, 2024

Dealership Rating
Employee Rating

Tori was amazing to work with. She definitely knew the details of the vehicle I was interested in, and has a refreshing low pressure sales pitch. More

by glzoldak
Recommend Dealer
Yes
Jun 13, 2024

Metro Lexus responded

We're delighted to hear that Tori provided such knowledgeable and low-pressure assistance at Metro Lexus. Thanks for sharing your positive experience!

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