Tonya Franklin
Tonya Franklin at Shottenkirk Toyota Weatherford
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Tonya Franklin

Parts Specialist

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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5.0
6 Reviews

Dealership Experience

1 yr, 9 mos

Languages Spoken

English English

5.0

6 Reviews

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6 Reviews of Tonya Franklin

April 04, 2025

Dealership Rating
Employee Rating

Clean and neat building. Great coco. Mike is not only professional but down to earth. The lady who drove Me back and forth drove well and was fun to chat with. More

by Jstephenson.7588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 14, 2025

Dealership Rating
Employee Rating

I had an excellent experience at Shottenkirk Toyota's service department, thanks to Mike Pfender. From start to finish, he was professional, knowledgeable, and genuinely cared about making sure we could More

by kyserjimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 26, 2024

Dealership Rating
Employee Rating

Pfender was really helpful in keeping me up to date, Rich managed to get my truck in and diagnosed the same day, and was done with it a week later this dealership has been my favorite so far and will continu More

by RACKZONYAHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lamont Halstead, Mike Pfender , Kelly Cranford, Tim Krolak

Jun 27, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

February 24, 2024

Dealership Rating
Employee Rating

I know when I take my truck to Sherry She will take care of me and everything I need More

by frank2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Ramsey , Sherry Parker

Feb 26, 2024

Shottenkirk Toyota Weatherford responded

frank, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 13, 2024

Dealership Rating
Employee Rating

Great, quick and honest service. Employees are friendly and kind. I will definitely be back for futures services! More

by Houston J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lamont Halstead, Manny Martinez , Sherry Parker

Jan 16, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

October 03, 2023

Dealership Rating
Employee Rating

I found them helpful and courteous. They got me right in and the work didn't take as long as I thought, less time, actually, then what they quoted. More

by octayoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

Oct 04, 2023

Shottenkirk Toyota Weatherford responded

octayoung, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

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