Tony Soukphouangkham
General Manager
Easterns Automotive Group of Sterling
22705 Commerce Center Court
Sterling, VA 20166
Dealership Experience
20 yrs, 11 mos
Industry Experience
20 yrs, 11 mos
54 Reviews
Write a Review54 Reviews of Tony Soukphouangkham
September 29, 2024
My husband purchased a vehicle and a week later the check engine light has come on, it’s saying service transmission, and now the air ride suspension has went out in the vehicle. We contacted them to tell th engine light has come on, it’s saying service transmission, and now the air ride suspension has went out in the vehicle. We contacted them to tell them and at first set up an appointment to get the engine looked at but now it’s stuck in our driveway and they’re stating there is no return policy so a week after purchasing it. Tony keeps stating there’s no return policy repeatedly and says his salesperson scheduled an appointment with the service department which he did not, my husband had to call to get it towed into another dealership More
Other Employees Tagged: Darrius Skerritt
September 13, 2024
September 02, 2024
Everyone was great, but the sales guy he seemed to be more Concerned with the commission. Once the paper were signed he didn't seem to care anymore which is disappointing the Finance lady was very helpfu more Concerned with the commission. Once the paper were signed he didn't seem to care anymore which is disappointing the Finance lady was very helpful and Tony was great More
Other Employees Tagged: Elie BERRO
August 11, 2024
Darius was super helpful, calm, competent, accurate, and friendly. He sent an email and contacted me to know who to ask for when we arrived. That was super welcoming. When we went on the test drive, and friendly. He sent an email and contacted me to know who to ask for when we arrived. That was super welcoming. When we went on the test drive, he explained everything thoroughly from top to bottom. He was very knowledgeable. Additionally, when I was a little anxious in the process, Darius was always calm. I really appreciate all his help. More
Other Employees Tagged: Darrius Skerritt
August 03, 2024
Eddie was amazing helpful and extremely patient with every decision I needed help with. I left extremely happy and a lot more knowledgeable every decision I needed help with. I left extremely happy and a lot more knowledgeable More
Other Employees Tagged: Eduardo Hernandez
July 24, 2024
This dealership was really clean and had a good selection of cars. I liked how the cars were indoors allowing you to really take a deep look at the car without worrying about weather issues. of cars. I liked how the cars were indoors allowing you to really take a deep look at the car without worrying about weather issues. More
Other Employees Tagged: Craig Dewey, Darrius Skerritt
July 22, 2024
Easterns made this process so easy! They were all welcoming, professional and friendly! Deon, Craig & Tony were an excellent team! They listened to what I was looking for, made perfec They were all welcoming, professional and friendly! Deon, Craig & Tony were an excellent team! They listened to what I was looking for, made perfect suggestions & made it happen quickly! This is my only dealership now. Ill be back with 3 teens soon to be new drivers! More
Other Employees Tagged: Craig Dewey, Deon Gunn, Eduardo Hernandez, Elie BERRO, Darrius Skerritt , Kevin Cubas
July 18, 2024
This is the best customer service that I have ever seen and I purchased with financing my new car. This is a God blessing life changer from being in poverty. and I purchased with financing my new car. This is a God blessing life changer from being in poverty. More
Other Employees Tagged: Craig Dewey, Deon Gunn
July 17, 2024
Buying process was super quick and easy and everyone was super helpful in the buying process! Would highly recommend if you are in the market for a used car!!! super helpful in the buying process! Would highly recommend if you are in the market for a used car!!! More
Other Employees Tagged: Eduardo Hernandez
July 15, 2024
From the moment we walked in Eddy Hernandez had us sit down, and walked us through an extremely difficult process my fiance, and I had been dreading for a long time!!! He made the process painless, and wa down, and walked us through an extremely difficult process my fiance, and I had been dreading for a long time!!! He made the process painless, and was extremely knowledgeable. We will go nowhere else going forward. I now am going to bring my oldest daughter in for her first car. Only dealing with Mr. Hernandez!!! Thank you for having salesman like him employed. He's AWESOME!!!! He definitely is #1! You the BEST Eddy, keep it up. More
Other Employees Tagged: Craig Dewey, Eduardo Hernandez