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Tony Roach
Tony Roach at Lithia Hyundai of Reno

Tony Roach | Page 20

Finance Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.7
274 Reviews

Born and raised in Reno 20 years experience with car industry. father of six love to fish.

Dealership Experience

9 yrs, 5 mos

Industry Experience

30 yrs, 9 mos

Specialties & Trainings

sales,finance,

4.7

274 Reviews

Write a Review

274 Reviews of Tony Roach

April 20, 2022

Dealership Rating
Employee Rating

Quick and easy proces. Staff was friendly helpful. All our questions and concerns were answered. More

by roberttranquillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Apr 21, 2022

Lithia Hyundai of Reno responded

Hi Robert, we are pleased you had a quick and easy experience. See you next time!

March 29, 2022

Dealership Rating
Employee Rating

Helpful sales staff. I appreciate the vehicle he showed me. It's a great nehicle. Loan gentleman was efficient and quick. Wished I had a better loan rate given excellent More

by freddeanturner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Holly Jensen

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Mar 30, 2022

Lithia Hyundai of Reno responded

Hi Fred, we appreciate your feedback and rating and hope to see you again in the future!

March 20, 2022

Dealership Rating
Employee Rating

This is the fourth car I have purchased from this dealership. I cannot say enough about Dylan and his team! The customer service is always top-notch, and I will continue to purchase from and Recommen More

by ARAYSMITH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Clunie , Matt Ashton, Tabatha Culver, Matt Franceschini, David Lennox

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Mar 23, 2022

Lithia Hyundai of Reno responded

Hi Aray, it's wonderful to see Dylan and our team always provide you with is always top-notch customer service. We appreciate your continued loyalty and look forward to seeing you again!

February 26, 2022

Dealership Rating

Lack integrity. Lied to me twice. Overpriced compared to carson and taking my service to them and have referred two Reno friends to carson when they saw my car. More

by don80
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Garrett Clunie, Chris Clark , Cherae Cozzi, David Lennox

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Mar 03, 2022

Lithia Hyundai of Reno responded

Hello, I regret to learn about your feelings towards our dealership. We strive to be transparent in every situation and apologize we fell short of that. I would appreciate the opportunity to learn more about what happened during your visit. Please reach out as soon as you can. Thank you. Scott Robert 775-682-3352 Customer Relations Manager

Mar 04, 2022

don80 responded

I was a naive buyer determining the Palisades was the vehicle I was looking for to drive to New Hampshire to our new home and drive our grandkids around. Reno Lythia decided to increase the price 15k above manufacturing, which I learned later is controversial with central companies, and the Carson City dealership did less than half that. Chris Clark was not forthcoming and tried to charge me $2k for a trailer hitch, and Tom Cherry promised me he would call me when parts are in"at cost": another false hood. So I learned a lesson; I should have walked away and never bought when I was exhausted from teleurgent care shifts (for the VA). Normally I would walk out but liked the car. But Carson City is more forthright; I am taking my maintenance to them and will have them install the hitch for 700 or something. Since I am well connected to Reno with family and friends, I am driving business to CC, given this is a great car. I will cost Reno much more than the 7k or so and still have a home in Lake Tahoe to stay in touch with family and friends frequently. I am still working full-time in medicine with Reno contacts. So, I overpaid 7k or so and should have gone to another dealer. Toyota Highlander, by the way, does not increase its price my next choice and just one day before bought my son a low milage Tundra. And, for the record, I have bought from Lithia for decades: Audi and Subaru. Wonder what central Lithia thinks about price gouging. I will send them a complaint. Nonetheless, thanks for reaching out, and several of the employees were exceptional—several young ladies whose names I have forgotten and Dave the numbers guy. And I do love the car. Donald McGee MD, Ph.D., FAAFP, ABEM Founder of Wellness.com Telemedicine Pioneer CMO of Microvascular.com (A global company)

February 02, 2022

Dealership Rating
Employee Rating

Friendly fast convenient fun nice warm let’s how many more adjectives do you need More

by Robertsalz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Costello , Cherae Cozzi, Lillian Davis, David Diaz, Ryan Ferris, Bryan Ogg

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Feb 02, 2022

Lithia Hyundai of Reno responded

Hi Robert, we appreciate you taking the time to let us know how we are doing. We strive to provide our customers with friendly, fast and convenient service. We look forward to seeing you again in the future!

January 02, 2022

Dealership Rating
Employee Rating

Tony was a fantastic guy he helped me fine the right car for me. He never complain about my request and was very easy going! More

by coleennelson22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers , Kirby McMahon

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Jan 17, 2022

Lithia Hyundai of Reno responded

Thanks for the great review, Coleen! We are so happy to hear that Tony was able to assist you, and that we got you into the perfect car! We hope you're enjoying it, and please don't hesitate to reach out should you need anything in the future.

December 01, 2021

Dealership Rating

I am a man of few words and I am out of them right now More

by RROCKIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Iris Flores-Garcia, Devin Rogers , Mathew Reed

Print

November 30, 2021

Dealership Rating
Employee Rating

Cherae and Tony were great at helping me find a car. Devin was helpful in compensating when I didn't get approved for the amount we agreed on for the car. He helped keep my payments somewhat close to wh More

by jessher775
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers , Cherae Cozzi

Print

October 21, 2021

Dealership Rating
Employee Rating

Tony was extremely helpful with my new car purchase. Test driving was a breeze and able to see if my boys fit. More

by Lisahd13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Snider

Print

October 17, 2021

Dealership Rating
Employee Rating

Lithia Hyndai sold us a lemon, and the sad part about it, they knew that they werw selling us a lemon! More

by SHERRYLV
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Holly Jensen, Michael Costello

Print
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