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Tony Roach

Overview Reviews (274) Inventory (285)

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Tony Roach

Tony Roach | Page 19

Finance Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Born and raised in Reno 20 years experience with car industry. father of six love to fish.

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4.7

274 Reviews

Born and raised in Reno 20 years experience with car industry. father of six love to fish.

Overview Reviews (274) Inventory (285)

Dealership Experience

9 yrs, 5 mos

Industry Experience

30 yrs, 9 mos

Specialties & Trainings

sales,finance,

4.7

274 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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274 Reviews of Tony Roach

October 29, 2022

Dealership Rating

Employee Rating

The employees were very helpful and made our experience pleasant. Would definitely recommend to a friend. pleasant. Would definitely recommend to a friend. More

by B_landeros18

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Lennox

Oct 31, 2022 -

Lithia Hyundai of Reno responded

That's great to hear! We appreciate the recommendation and look forward to seeing you again soon at Lithia Hyundai of Reno!

October 16, 2022

Dealership Rating

Employee Rating

No pressure! No finagling! Lots of vehicles to chose from. Loving the amount of Warranty that is offered! True peace of mind! No finagling! Lots of vehicles to chose from. Loving the amount of Warranty that is offered! True peace of mind! More

by MARGARETR.WALLACE

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Oct 17, 2022 -

Lithia Hyundai of Reno responded

Thanks for stopping by, Margaret! We're here to make your purchasing experience seamless. Come visit us again at Lithia Hyundai of Reno any time!

October 04, 2022

Dealership Rating

Employee Rating

very clean dealership with very friendly and helpful staff! made my first time at a dealership on my own very less stressful. staff! made my first time at a dealership on my own very less stressful. More

by DANIELLAORTIZ1016

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Lennox

Oct 05, 2022 -

Lithia Hyundai of Reno responded

That's awesome to hear, Daniella! We always strive to make your experience here comfortable and friendly. Hope to see you again soon at Lithia Hyundai of Reno!

July 30, 2022

Dealership Rating

Employee Rating

A relaxed mood and transparent dealing made me feel comfortable throughout the conversation and purchase. comfortable throughout the conversation and purchase. More

by GRAHAM10

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: David Lennox

Jul 31, 2022 -

Lithia Hyundai of Reno responded

Congratulations on your purchase. We are so glad to know that our Sales Team made the whole process relaxed and comfortable for you. Thank you for the five stars from everyone here at Lithia Hyundai of Reno.

July 17, 2022

Dealership Rating

Employee Rating

Tony Roach gave us a great deal on a brand new 2022 Hyundai Palisade and we can't be happier. Hyundai Palisade and we can't be happier. More

by Patrick Z

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Christopher Osorio

Jul 21, 2022 -

Lithia Hyundai of Reno responded

Hi Patrick, congrats on the new Hyundai! Let us know if you need anything in the future!

June 25, 2022

Dealership Rating

Employee Rating

The people were fantastic to work with, I am a little disappointed with the cleaning and detailing. That could have been considerably better. disappointed with the cleaning and detailing. That could have been considerably better. More

by jccole

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joshua Clunie, Amy Smith

Jul 05, 2022 -

Lithia Hyundai of Reno responded

Hello, I appreciate you taking the time to share this feedback. I would like the opportunity to address these concerns. Please contact me at your soonest, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

June 14, 2022

Dealership Rating

Employee Rating

The people that I came into contact with were absolutely great from the moment I stepped on the lot. It was overall a good experience. great from the moment I stepped on the lot. It was overall a good experience. More

by JEEPER530

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Devin Rogers

Jun 15, 2022 -

Lithia Hyundai of Reno responded

Hello, we're pleased to see you had an overall a good experience. See you next time!

May 16, 2022

Dealership Rating

They handled everything professionally and I’m very happy with my purchase. I would recommend them if you are looking to purchase a vehicle. with my purchase. I would recommend them if you are looking to purchase a vehicle. More

by saranunez76

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Holly Jensen, Devin Rogers , Bryan Ogg

May 20, 2022 -

Lithia Hyundai of Reno responded

Hi Sara, we appreciate this awesome feedback and look forward to seeing you again in the future!

May 12, 2022

Dealership Rating

Employee Rating

Love this dealership but service department needs work on communication skills. Bought a great truck from a great salesman and manager but things went south with service. Don't worry though I'll be back agai communication skills. Bought a great truck from a great salesman and manager but things went south with service. Don't worry though I'll be back again just probably not for service. Good job sales department. More

by Rcassady60

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Matt Ashton, Lucas Bragg, Larry Farrell, Mathew Reed, Mishawn Roach, Jayce Robinson, Larry Satica, Amy Smith, Robby Young

May 16, 2022 -

Lithia Hyundai of Reno responded

Hello, we're pleased to see you had a great experience with sales department. We appreciate your feedback about the service department and will pass this information onto the team. Please let us know if there is anything else we can help with in the future!

May 12, 2022

Dealership Rating

Employee Rating

The worst place you could ever buy a car. I’m honestly flabbergasted with how badly I got xxxxed over. Because of them my credit is going to be screwed up after I spent 5 years paying on my c I’m honestly flabbergasted with how badly I got xxxxed over. Because of them my credit is going to be screwed up after I spent 5 years paying on my car and never having any issues. They sold me a used car with over 5000 miles and tons of issues and they called the car “Brand New”. The worst decision I have made was trusting these terrible people. More

by Hmoneyj10

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Other Employees Tagged: Matt Franceschini, Kirby McMahon, Christopher Osorio, Tom

May 17, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for taking the time to share your feedback. I regret to learn your car buying experience was less than satisfactory. We take pride in providing customers with excellent experiences and I apologize if we fell short of that. I would like the opportunity to learn more about your experience and hopefully reconcile the matter. At your convenience, please contact me. Thank you. Scott Robert 775-682-3352 Customer Relations Manager

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