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Tony Ramos
Tony Ramos at Joe Rizza Acura
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Tony Ramos

Parts Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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61 Reviews
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61 Reviews

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61 Reviews of Tony Ramos

September 30, 2023

Dealership Rating
Employee Rating

Let's start with our interaction with the manager. He made us feel as though he wasn't interested in selling us a car, almost as if he was doing us a favor. Even after we settled on the car and its pr More

by OHIOBANQUETS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pat Dazzo, Brad Dodge, Todd Parady, Lenden Donnels

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Oct 03, 2023

Joe Rizza Acura responded

Thank you for your feedback. Here at Joe Rizza Acura, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 22, 2023

Dealership Rating
Employee Rating

This dealership has always been one of the best dealerships I’ve ever dealt with from Pat Dazzo to Matt Fondren & everyone who works there I have never had a bad experience. More

by MARKCHIBE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Brad Dodge, Ted Jurick, Chris Kailer, Matt Fondren, Todd Parady

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Jan 23, 2023

Joe Rizza Acura responded

Thank you so much for your wonderful review, Mark! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Joe Rizza Acura!

May 11, 2022

Dealership Rating
Employee Rating

Very good customer service. Very happy with the purchase. Tony and his team were great. More

by VINI_IRANI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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May 12, 2022

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 16, 2022

Dealership Rating
Employee Rating

All I can say is Thank You . !! Service writers took care of all my needs and concerns.. More

by PIGPEN910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer, Matt Fondren, Todd Parady , Alyssa Adams, Anthony LaGiglio

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Feb 16, 2022

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 09, 2022

Dealership Rating
Employee Rating

Chris and the service team is the best thank you Chris for all you do. More

by NURSEBURGESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer, Matt Fondren, Todd Parady , Alyssa Adams, Anthony LaGiglio

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Feb 09, 2022

Joe Rizza Acura responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

February 05, 2022

Dealership Rating
Employee Rating

the service dept is excellent Very professional and and they explain what was done.When I buy a new car it will be from Joe Rizza Acura because of the service dept More

by EDROZD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer, Matt Fondren, Todd Parady

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Feb 07, 2022

Joe Rizza Acura responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joe Rizza Acura. We look forward to having you as one of our valued customers for many more years to come!

February 01, 2022

Dealership Rating
Employee Rating

Always satisfied with service and there personality. Makes me feel comfortable every time I visit. More

by MICHELLE.ALANIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Bob Caputo, Matt Fondren , Anthony LaGiglio

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Feb 01, 2022

Joe Rizza Acura responded

Thank you for the five-star rating for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

January 28, 2022

Dealership Rating
Employee Rating

Nice, staff. Happy and accommodating. I only got an oil change for my MDX. Quick & efficient! More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer, Matt Fondren, Todd Parady

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Jan 29, 2022

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

January 24, 2022

Dealership Rating
Employee Rating

This dealership is the definition of customer satisfaction! Service/sales always go above and beyond to make sure I have a great experience! More

by HOPEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer, Matt Fondren, Todd Parady , Alyssa Adams, Anthony LaGiglio

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Jan 24, 2022

Joe Rizza Acura responded

Thank you, Hope, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 19, 2022

Dealership Rating
Employee Rating

My opinon about the service is very good I’m very like a services is that a great More

by Annaszeliga4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer , Alyssa Adams

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Jan 19, 2022

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

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