Tony Portuese
Tony Portuese at Land Rover Naperville

Tony Portuese

Management

Land Rover Naperville

1559 W Ogden Ave
Naperville, IL 60540

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1 Review of Tony Portuese

February 28, 2024

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Buy here at your own risk. They go thru General Managers every 3-6 months. All is well up to when you make the purchase. It goes down fast from there. No after the sale servi More

by Mehdi
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No

Other Employees Tagged: Joe Quaranta

Mar 11, 2024

Land Rover Naperville responded

On behalf of The Patrick Dealer Group Customer Relations Team, we would like to apologize that your experience wasn’t a positive one. We appreciate your feedback! It helps us understand areas in our business that needs improvement. We would like the opportunity to research your visit along with our management team at Jaguar Land Rover Naperville, however your online review profile isn’t providing enough information. We would appreciate it if you would email customerservice@patrickcars.com with your full name, date of visit, originating reason for your visit, email or best number of contact so our team can fully understand what happened. We thank you for your time!

Mar 13, 2024

Mehdi responded

Your apology and kind words are appreciated, but your actions and the way you treat a customer after you complete the sale is a whole different story. I contacted you guys multiple times all the way up to the main corner office in Schaumburg and got nothing. Your rude and obnoxious GM was just that and he was there when I bought the car. I complained to RR USA, they sent me to Hinsdale RR. They took care of the issue and didn't charge me a dime. If you are really interested in knowing who I am, I bought a full size 2022 on December 18th, 2021. Patrick Promise is a Joke.

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