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Tony Philon, Jr
Tony Philon, Jr at McDonough Hyundai
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Tony Philon, Jr

Service Advisor

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

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4.6
63 Reviews

Tony Philon Jr is a seasoned sales professional hailing from the vibrant city of Miami, FL. With a proven track record of success, Tony excels in the art of sales and possesses a wealth of knowledge in the automotive industry. Currently serving as a dedicated sales professional at McDonough Hyundai, he combines his expertise with a passion for customer satisfaction. Tony’s ability to effectively communicate information, understand customer needs, and deliver tailored solutions makes him a valuable asset in the sales arena. Whether you’re looking for a new Hyundai or seeking expert advice, Tony Philon Jr is your go-to sales professional for a seamless and personalized experience.

Dealership Experience

2 yrs, 1 mo

Industry Experience

9 yrs, 11 mos

Languages Spoken

English English

4.6

63 Reviews

Write a Review

63 Reviews of Tony Philon, Jr

November 17, 2024

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Employee Rating

I had a 10:45 appointment scheduled for an alignment. My car was pulled until an hour later. 2 hours later I was told they couldn’t do the work because I needed new tires. It took another 30 minutes to g More

by khalia_jones34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: MARCUS JOHNSON

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Nov 19, 2024

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

November 14, 2024

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Employee Rating

The staff were very professional and friendly. I did not have an appointment so I had a longer wait time but snacks were provided. More

by wendherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moises Bonilla, JADEN BOND, MARCUS JOHNSON

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Nov 15, 2024

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

November 14, 2024

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Employee Rating

Great phone scheduling and tremendous service rep, thank you for helping me service my vehicle while on a road trip. More

by JANINAK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moises Bonilla, JADEN BOND, MARCUS JOHNSON

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Nov 14, 2024

McDonough Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2024

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Employee Rating

Tony was very helpful! The center was very clean with no welcoming energy. I will be back More

by Andreka Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moises Bonilla, JADEN BOND, MARCUS JOHNSON

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Nov 14, 2024

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 10, 2024

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Employee Rating

Could be faster but the staff is friendly, the facility is excellent, great amenities, and the repair discussion was explained well. More

by mcgillc1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moises Bonilla, JADEN BOND, MARCUS JOHNSON

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Nov 10, 2024

McDonough Hyundai responded

We are very happy to know we provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

November 07, 2024

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Employee Rating

Dealership was very clean and efficient. Great that coffee and water offered to waiting customers. More

by brianpatterson595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moises Bonilla, JADEN BOND, MARCUS JOHNSON

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Nov 09, 2024

McDonough Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2024

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Employee Rating

Facility lacks communication with the customer. I’ve been to this facility at least 4 times for the same issue. More

by sharita.clark1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 09, 2024

McDonough Hyundai responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to us directly at (888) 346-8956 so we can work to make this right. We hope to speak with you soon.

October 27, 2024

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Employee Rating

They don't answer the phone they lie they put you off on other people that put you on hold for twenty minutes. More

by jckevin259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael J Austin, Gregory Stafford, Moises Bonilla, Mike McConaha, JADEN BOND, MARCUS JOHNSON

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Oct 30, 2024

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

October 24, 2024

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Employee Rating

I would’ve gave them 5 stars but the wait time was way too long. I was told it will be 45 mins and it took 4 hours. More

by neisha2012brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: MARCUS JOHNSON

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Oct 25, 2024

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (888) 346-8956 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 24, 2024

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Employee Rating

An appointment is a scheduled time to have service performed not to arrive and wait an hour for service to start. More

by Ba4hire
Recommend Dealer
No
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Oct 26, 2024

McDonough Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Oct 26, 2024

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

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