Tony Perez | Page 2

Great service …………. . would Great service from start to finish, professional staff, quality work, and excellent communication throughout.. . would Great service from start to finish, professional staff, quality work, and excellent communication throughout.. More

by DWAYNEJMAIR Verified Customer Verified Customer

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Clean and respectable location. However, was kept waiting for an extended period of time before being attended to. Otherwise pleasant experience. However, was kept waiting for an extended period of time before being attended to. Otherwise pleasant experience. More

by TORIBIOOSCAR1872 Verified Customer Verified Customer

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Ease of appointment. Promptly greeted by KIA staff.. And reasonable cost for services. Thank you Kia Findlay Promptly greeted by KIA staff.. And reasonable cost for services. Thank you Kia Findlay More

by ABLAUL Verified Customer Verified Customer

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Easy and friendly with no pressure and they really take care of you. Quality service and it's a comfortable wait! care of you. Quality service and it's a comfortable wait! More

by DAVIDAJAMES98 Verified Customer Verified Customer

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Findley Kia is always good. Max was exceptional treating me more like family than a customer. I expect things will go well when I take my car in. Max was exceptional treating me more like family than a customer. I expect things will go well when I take my car in. More

by EZDRICHARD Verified Customer Verified Customer

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This establishment appears to be a reliable option for vehicle maintenance services. I anticipate utilizing their services again in the future. vehicle maintenance services. I anticipate utilizing their services again in the future. More

by Xyress Verified Customer Verified Customer

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Never informed me I would lose my illumination ring around my ignition when they performed the required recall on ignition. around my ignition when they performed the required recall on ignition. More

by TYLORCLUKA Verified Customer Verified Customer

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I am extremely disappointed with how Findlay Kia’s service department price-gouges its customers. Like many places, they charge a diagnostic fee to look at your car. However, unlike reputable shops th service department price-gouges its customers. Like many places, they charge a diagnostic fee to look at your car. However, unlike reputable shops that credit that fee toward your final bill if you authorize the repair, Findlay Kia double-dips and makes the fee mandatory no matter what. On top of it, they quoted me $154 to replace the cabin air filter. The part can be purchased for under $15. For my last cabin air filter change, my teenage son, with zero car maintenance experience, replaced it himself in under 5 minutes. They know exactly what they are doing: trapping you with a sunk cost so you're forced to accept their repair prices because going somewhere else is no longer worth it. Dealerships might try to pass this off as the "new industry standard," but it’s really just a blatant way to take advantage of people. They got my money this time, but they have permanently lost my future business. More

by Onajojo Verified Customer Verified Customer

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I believe the service writer was actually Tony? He was very knowledgeable and helpful. Have a thorough explanation of what needed to be done. The time estimate was accurate. Enjoyed working wit He was very knowledgeable and helpful. Have a thorough explanation of what needed to be done. The time estimate was accurate. Enjoyed working with him. Will definitely be back. More

by DHWILKINS Verified Customer Verified Customer

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great service. very satisfied. quick services. could use a better system because they were not able to find me in theirs even though i had a confirmation message th very satisfied. quick services. could use a better system because they were not able to find me in theirs even though i had a confirmation message that also showed previous appointments More

by PAOLAM Verified Customer Verified Customer

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