Absolutely no pressure, friendly staff, and by far, Tony
Patitu is the best. If in the market for a Toyota, this is the dealership at the top of my family's list.
Patitu is the best. If in the market for a Toyota, this is the dealership at the top of my family's list.
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by Sonny
Verified Customer
Verified Customer
Feb 26, 2026 -
Byers Toyota responded
Thank you so much for the wonderful feedback! We're thrilled to hear that Tony and our team made your experience such a positive one. It means the world to us that you felt comfortable and well taken care of. We truly appreciate your family's trust and look forward to serving you again whenever you're ready.
The staff at the Delaware Byers dealership are always
friendly and accommodating. The dealership is very responsive to my needs and provide good feedback on the services they provide. The waiting area i
friendly and accommodating. The dealership is very responsive to my needs and provide good feedback on the services they provide. The waiting area is very clean and comfortable. Josh introduced himself and helped me with my questions and took me to where I needed to go.
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by divas777
Verified Customer
Verified Customer
Service Price Transparency
Dec 11, 2025 -
Byers Toyota responded
Thank you so much for your wonderful review! We're thrilled to hear that you consistently have a great experience with us. It's fantastic that you've found our team friendly and our waiting area comfortable. We'll be sure to pass your kind words along to Josh. We appreciate your business and look forward to seeing you again.
Justin let his knowledge do the talking.
No pressure just good clean service. Thank you.
No pressure just good clean service. Thank you.
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by kozlowski.0910
Verified Customer
Verified Customer
Oct 09, 2025 -
Byers Toyota responded
Thank you so much for taking the time to share your experience! We're thrilled to hear that Justin provided you with such excellent service. His knowledge and no-pressure approach are exactly what we strive for with every customer interaction. We truly appreciate your business and look forward to serving you again soon.
This is my second vehicle from byers, the dealership is
nice, it would serve all toyota dealerships to have more inventory on the lots i have noticed there is never very much selection to drive thru the lo
nice, it would serve all toyota dealerships to have more inventory on the lots i have noticed there is never very much selection to drive thru the lots and look at. But i like byers and specially like the salesman Tony petitu he is amazing i purchase another vehicle with him at another dealership he worked at previously he is amazing!
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by slane.79
Verified Customer
Verified Customer
Sep 15, 2025 -
Byers Toyota responded
Thank you so much for choosing Byers for your second vehicle purchase! We truly appreciate your loyalty and are thrilled to hear about your positive experience with Tony Petitu. He really is an exceptional member of our team, and we're lucky to have him back with us.
Your feedback about inventory selection is valuable to us. We're always working to improve our lot selection and will share your comments with our management team as we continue to enhance the customer experience.
We're grateful for customers like you who take the time to share their thoughts, and we look forward to serving you again in the future.
Thank you again for your business and trust in Byers!
Very pleasure experience!
Tony was amazing ! Beautiful dealership! Everyone was very nice friendly! Would definitely recommend Byers Toyota!!!
Tony was amazing ! Beautiful dealership! Everyone was very nice friendly! Would definitely recommend Byers Toyota!!!
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by byers.michelle
Verified Customer
Verified Customer
Sep 12, 2025 -
Byers Toyota responded
Thank you so much for your wonderful review! We're thrilled to hear you had such a pleasant experience with us and that Tony provided amazing service. We truly appreciate your recommendation and look forward to seeing you again.
downside, spent 3 hours completing the lease process.
Went to drive away and car displayed malfunctions. Had to have service department fix
Went to drive away and car displayed malfunctions. Had to have service department fix
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by 176lladams
Verified Customer
Verified Customer
Jul 24, 2025 -
Byers Toyota responded
Thank you for sharing your experience. I’m truly sorry to hear about the issues you faced with the lease process and the car malfunction. This isn’t the level of service we aim to provide, and I apologize for the inconvenience caused. Your feedback is important, and we’ll be reviewing this to improve our processes. If you have any further concerns, please don’t hesitate to reach out.
Overpaid by $4,000.
$2,000 for amenities I didn't need but the color was right and was told they may not be able to order the car I wanted with the same color. Also, WAY
$2,000 for amenities I didn't need but the color was right and was told they may not be able to order the car I wanted with the same color. Also, WAY underpaid ($2,000) for my trade in. The offer was so low I was insulted and almost walked. Next time, I'll sell any trade outright.
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by leeblackburn
Verified Customer
Verified Customer
Other Employees Tagged:
Matt Moloney
Jun 25, 2025 -
Byers Toyota responded
We're sorry to hear about your experience and truly appreciate your feedback. Your concerns about pricing, amenities, and the trade-in offer are important to us, and we regret that we fell short of your expectations. Please know that we strive to provide fair and transparent service, and your review highlights areas where we can improve. If you'd like to discuss this further, we're here to help and want to ensure we learn from your experience. Thank you for taking the time to share your thoughts.
I worked with Tony during my process of buying my Tacoma.
I can’t say enough good things about him! He was very good at understanding my requirements and making sure I got what I needed.
I can’t say enough good things about him! He was very good at understanding my requirements and making sure I got what I needed.
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by Janell H
Verified Customer
Verified Customer
Jun 09, 2025 -
Byers Toyota responded
Thank you so much for sharing your experience! We're thrilled to hear that Tony took great care of you during the process of buying your Tacoma. Understanding your needs and helping you find exactly what you're looking for is always our goal. We'll be sure to share your kind words with Tony. Enjoy your Tacoma, and please don't hesitate to reach out if there's anything we can assist you with in the future!
Decent place to buy a car.
Friendly workers and a clean place to feel comfortable while buying cars
Friendly workers and a clean place to feel comfortable while buying cars
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by Linda
Verified Customer
Verified Customer
Other Employees Tagged:
Josh Chadwick
Professional, experienced, engaged, respectful, caring,
knowledgeable
Our salesperson, Tony was great. He was with us every step of the way making sure we understood everything and got what we wanted.
knowledgeable
Our salesperson, Tony was great. He was with us every step of the way making sure we understood everything and got what we wanted.
Highly recommend Tony and Byers Toyota of Delaware, Ohio.
Diana Burns
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by Rick&Diana
Verified Customer
Verified Customer
Other Employees Tagged:
Josh Chadwick
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