Tony Oxley

Honestly the service was not good in your service department. I hesitated to even come there but was told that it had gotten better but I disagree and will not be returning Just because the l department. I hesitated to even come there but was told that it had gotten better but I disagree and will not be returning Just because the light was not on in the car when they started it up doesn't mean anything. I was told that the light was not on and the error that they did see was optional to me if i want to fix or not. When i asked your "expert" he told me that is up to me he can't tell me what to do with my car, OK, well thanks for nothing Car is at another shop now as light is back on, and I will not be coming back to your business for anything. I also walked arwound in the rain for about 5 minutes before I had to ask someone to help me find my car that the servcie tech said was right outside.... not right outside soon the lady in the billing department jumped in to help also. after sales man had to ask the service guy (which was also extremely grouchy) he then said oh I guess its over here,,,, wow More

by reenecleaning Verified Customer Verified Customer

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Tony always takes time to assist me and help in any way that he can. He makes exceptions knowing our busy schedule and I appreciate him very much for this and his excellent customer service !! that he can. He makes exceptions knowing our busy schedule and I appreciate him very much for this and his excellent customer service !! More

by vs.toepfer Verified Customer Verified Customer

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Had a great experience at Freeport Ford that's the second vehicle I have bought over there enjoyed the salesman Tony very much no high pressure whatsoever would definitely recommend them for another person t vehicle I have bought over there enjoyed the salesman Tony very much no high pressure whatsoever would definitely recommend them for another person to buy a car at and I will definitely be back More

by fredlovescar49 Verified Customer Verified Customer

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The owner and staff have great customer service, they take great care of the customer needs take great care of the customer needs More

by twolenberg Verified Customer Verified Customer

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Tony and everyone at Freeport Ford were very helpful and friendly. A great place to do business. friendly. A great place to do business. More

by skmerchant Verified Customer Verified Customer

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They are the best when it comes to dealership, the trustworthy and reliable. My next car am coming again to buy it from you trustworthy and reliable. My next car am coming again to buy it from you More

by uchechukwufrancis55 Verified Customer Verified Customer

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I’ve been searching online for a truck for the last 2 1/2 months nationwide because I wanted to find one that had not gone through the salty Buffalo winters in New York. My online search led me to Freeport months nationwide because I wanted to find one that had not gone through the salty Buffalo winters in New York. My online search led me to Freeport Ford and the 2021 F150 XLT that was exactly what I was looking for. Tony Oxley was the salesman who contacted me. After I explained to Tony what I was exactly looking for and why I was searching so far from Buffalo he was able to give me all the finer details on the truck that I was looking at. Tony was very knowledgeable, professional, and he was not pushy or overbearing, which I very much appreciated. Because of that I had a confidence that Freeport Ford was the right place to be doing business with. I got to talk to Andrew who I believe was the assistant sales manager and he was very helpful as well. We were able to put together a tentative deal pretty quickly over the phone. I asked Tony for some more photos and some video of the truck top side bottom side and he was very willing to meet that request. After I got the final pictures and videos from him on the truck, I knew this was the truck for me. The only thing I had left to do is buy a plane ticket to Chicago and a bus ticket to Rockford and the rest is history. They’ve been a great bunch of people to deal with, and if I was closer, I would be telling all of my friends and family to buy from Freeport Ford. Before I left, I told Tony that if I ever get ready to trade this truck in maybe my wife and I will do a road trip back to Freeport and jump on something newer. More

by catfan17 Verified Customer Verified Customer

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Both headlights went out and they got me in right away to fix the problem fix the problem More

by natasha Verified Customer Verified Customer

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Working with Tony was a dream! He is very knowledgeable and not pushy at all. He is very knowledgeable and not pushy at all. More

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Buying here was a painless experience, and both the dealer and the finance manager were quite helpful. dealer and the finance manager were quite helpful. More

by cchisom Verified Customer Verified Customer

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