The dealership arranged for a loaner vehicle, handled the
insurance claim, repaired the car like there was never any damage and did everything they could to make the experience painless.
insurance claim, repaired the car like there was never any damage and did everything they could to make the experience painless.
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by bregal
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2024 -
Phil Fitts Ford & Lincoln responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Fitts Ford & Lincoln, we look forward to having you as a valued customer for many years to come!
Thank you from the Phil Fitts Family
Ken Carter and Tony Oliva were awesome!
It’s going to be very hard for me to go anywhere else.
It’s going to be very hard for me to go anywhere else.
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by Buff
Service Price Transparency
Other Employees Tagged:
Carter, Ken
Nov 19, 2024 -
Phil Fitts Ford & Lincoln responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken and Tony met your expectations. Thank you again for choosing Phil Fitts Ford & Lincoln. We look forward to having you as one of our valued customers for many more years to come!
Thank you from the Phil Fitts Family
This is the 4th vehicle that we have purchased through
Albee Mangino and Phil Fitts Ford and won’t go anywhere else. They found exactly what we were looking for and had it ready to go within days. We won’
Albee Mangino and Phil Fitts Ford and won’t go anywhere else. They found exactly what we were looking for and had it ready to go within days. We won’t go anywhere else for a new vehicle.
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by contirenee
Verified Customer
Verified Customer
Oct 19, 2024 -
Phil Fitts Ford & Lincoln responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Thank you from the Phil Fitts Family
Oct 20, 2024 -
Phil Fitts Ford & Lincoln responded
Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Greg Knauf and team were great to work with.
Very happy with my order, purchase, and process.
Very happy with my order, purchase, and process.
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by Jeff S
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2024 -
Phil Fitts Ford & Lincoln responded
We are very happy to have provided you with such a positive experience, Jeff! We sincerely value your business and look forward to your next visit.
Thank you from the Phil Fitts Family
Tony's body shop provides exceptional service &
consistently goes above & beyond to ensure customer satisfaction!
consistently goes above & beyond to ensure customer satisfaction!
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by JONATHAN KURA
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2024 -
Phil Fitts Ford & Lincoln responded
Jonathan, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phil Fitts Ford & Lincoln.
Thank you from the Phil Fitts Family
I recently had the pleasure of having my car repaired
by Phil Fitts Ford and Lincoln after an automobile accident, and I am extremely pleased with the service I received.
From the moment I walked in,
by Phil Fitts Ford and Lincoln after an automobile accident, and I am extremely pleased with the service I received.
From the moment I walked in, the customer service was outstanding. The team was friendly, professional, and genuinely cared about my situation. They made sure to keep in constant contact with me, providing regular updates on the status of my vehicle, which gave me peace of mind throughout the entire process.
The attention to detail and the care they took with my car were exceptional. Every aspect of the repair was handled with the utmost professionalism, and my car looks and runs as if the accident never happened.
I highly recommend Phil Fitts to anyone in need of auto repairs. Their commitment to excellent customer service and quality workmanship is truly commendable.
Christine Bok
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by chrbok01
Service Price Transparency
Other Employees Tagged:
Paula
Jul 22, 2024 -
Phil Fitts Ford & Lincoln responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln.
Thank you from the Phil Fitts Family
The repair shop did an amazing job fixing my car after I
hit a deer. They were professional and extremely nice. They kept me up to date and made sure I was aware of everything going on. I was extremely happ
hit a deer. They were professional and extremely nice. They kept me up to date and made sure I was aware of everything going on. I was extremely happy with the final work!
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by heather04
Service Price Transparency
Jul 21, 2024 -
Phil Fitts Ford & Lincoln responded
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
They were great.
Fast, proficient, and friendly. They will be my n̈ew ford garage.thank you.
Fast, proficient, and friendly. They will be my n̈ew ford garage.thank you.
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by Herkplatts
Service Price Transparency
Jul 19, 2024 -
Phil Fitts Ford & Lincoln responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Fitts Ford & Lincoln!
Thank you from the Phil Fitts Family
My wife and I were very pleased with our experience at
your dealership. Our sales guy, general manager, finance person, were all excellent!
your dealership. Our sales guy, general manager, finance person, were all excellent!
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by falcon4155
Jun 03, 2024 -
Phil Fitts Ford & Lincoln responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Phil Fitts Ford & Lincoln are glad to have you as a customer.
Thank you from the Phil Fitts Family
Great from beginning to end!
! Would highly recommend for all Ford needs!! Kenny and Luke are the best!
! Would highly recommend for all Ford needs!! Kenny and Luke are the best!
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by IFLYMDS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Luke Lord
, Kenny in Service
Jun 03, 2024 -
Phil Fitts Ford & Lincoln responded
Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!