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Tony Oliva
Tony Oliva at Phil Fitts Ford

Tony Oliva

Body Shop Manager

Phil Fitts Ford

3250 Wilmington Road
New Castle, PA 16105

Contact Me
5.0
156 Reviews

I have been working at Phil Fitts Ford & Lincoln for about one year. I enjoy old cars and doing gardening work in my yard. I am a granddad and love to spend time with my grandchildren. I enjoy watching my favorite movie, The Godfather. Stop in and see me at Phil Fitts Auto Body Shop for your repair needs.

Languages Spoken

English English

5.0

156 Reviews

Write a Review

156 Reviews of Tony Oliva

October 17, 2025

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Employee Rating

This was my second experience with the car service department. My first visit was after an accident on the PA Turnpike….a first EVER accident for me but after speaking to Paula, my fears worries. and More

by 10318deanneMary Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: PAULA. Collision Dept, Customer Service Give 5+ stars

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August 16, 2025

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Employee Rating

Very professional service ! Had an appointment scheduled and it was on time ! Will highly recommend them ! More

by Joe fazio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albee Mangino, Brian Grantham

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Aug 16, 2025

Phil Fitts Ford responded

Thanks for sharing about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

July 02, 2025

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Employee Rating

The work they did was excellent! ! When they were done my truck looked like brand new!! More

by SHERLENN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2025

Phil Fitts Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family

July 02, 2025

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Employee Rating

They went above and beyond to help me with the right price and vehicle..thanks More

by redrox711
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman , Ava

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Jul 02, 2025

Phil Fitts Ford responded

Thank you for choosing Phil Fitts Ford & Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you from the Phil Fitts Family

June 29, 2025

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Employee Rating

Great Ford dealership, always friendly. Tony was easy to work with and took great care of my vehicle. More

by B1978K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 29, 2025

Phil Fitts Ford responded

Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

May 22, 2025

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Employee Rating

This was one of the best experiences I’ve ever had. Not only was I guided through every step but also treated as if family. More

by pricegipe85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman, Albee Mangino, Mike Hietsch, Brian Grantham, Brian Hietsch, Greg Knauf , Michael Broderick

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May 23, 2025

Phil Fitts Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

April 11, 2025

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Employee Rating

Great service as always! Professional, courteous, informative, and great to work with. Found the truck I wanted. More

by Jeff S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Grantham, Greg Knauf

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Apr 11, 2025

Phil Fitts Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you from the Phil Fitts Family

April 02, 2025

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Employee Rating

Body Shop extremely friendly and helpful. The repairs were completed on time and no problems More

by PERKINS2867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juley

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Apr 02, 2025

Phil Fitts Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Fitts Ford & Lincoln, we look forward to having you as a valued customer for many years to come! Thank you from the Phil Fitts Family

February 20, 2025

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Employee Rating

Quality work with the customer in mind. Willing to take the time to do the job properly. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula

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Feb 20, 2025

Phil Fitts Ford responded

It has been a pleasure serving you, Jeff. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Fitts Ford & Lincoln, we look forward to having you as a valued customer for many years to come! Thank you from the Phil Fitts Family

February 16, 2025

Dealership Rating
Employee Rating

Phil Fitts is the Best. They treat me good. Tony and Paula in Collision, Ken, Rob, and Jim in service are the Best. I have no complaints. I recommend people who are looking More

by dlbooth51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman, Albee Mangino

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Feb 17, 2025

Phil Fitts Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Fitts Ford & Lincoln, we look forward to having you as a valued customer for many years to come! Thank you from the Phil Fitts Family

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