Tony Mancillas
Tony Mancillas at Pinnacle Nissan
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Tony Mancillas

General Sales Manager

Pinnacle Nissan

7601 East Frank Lloyd Wright Blvd
Scottsdale, AZ 85260

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4.4
40 Reviews
4.4

40 Reviews

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40 Reviews of Tony Mancillas

November 20, 2024

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Employee Rating

I have no issues with the service center all was performed to expected levels and everything is working properly, Thanks More

by Joser3
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Recommend Dealer
Yes

November 20, 2024

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All was good. Wish it didn’t 2 hours for oil change as I had to wait. More

by Janna
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Recommend Dealer
Yes

November 19, 2024

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Great customer service! Everyone was very helpful and knowledgeable. Will be returning for my next service! More

by lauren.noto
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Recommend Dealer
Yes

November 18, 2024

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It's great that the dealership offers complimentary first time oil service. Not to mention the two paint coating. More

by john65warren
Service Price Transparency
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Recommend Dealer
Yes
Nov 20, 2024

Pinnacle Nissan responded

Thanks for your feedback, John! We’re glad you appreciate the complimentary oil service and paint coating. Your satisfaction is important to us, and we’re always looking for ways to improve. We hope to see you again soon!

November 18, 2024

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I had a wonderful experience with the service at Pinnacle Nissan. The staff was professional, friendly, and attentive to my needs. They made the entire process smooth and hassle-free.I truly appreciate their More

by SUNILMALI06
Service Price Transparency
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Recommend Dealer
Yes
Nov 20, 2024

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your fantastic experience with our team. Your kind words about our service mean a lot to us. We appreciate your recommendation and look forward to serving you again in the future!

November 17, 2024

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This dealership has some of the friendliest people and some of the best customer service I’ve ever experienced. More

by richgsteele
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Recommend Dealer
Yes
Nov 18, 2024

Pinnacle Nissan responded

Rich, thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our team. Providing excellent service is our priority, and it’s great to know we made a lasting impression. We look forward to welcoming you back!

November 17, 2024

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best experience i’ve ever had buying a car from a dealership. i’ve bought 3 vehicles from dealerships before but no one has went above and beyond before I went to Pinnacle. They honestly treat you li More

by dfoxbrw09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dante and Sam

Nov 18, 2024

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your positive experience at Pinnacle. Our team strives to treat every customer like family, and it's great to know we made an impact. We appreciate your recommendation and look forward to helping you again in the future!

November 16, 2024

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No issues with the service I received. Always reliable and attentive service. Appreciate the prompt service More

by DANIELONMAUI
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Pinnacle Nissan responded

Thanks for the great feedback, Daniel! We're thrilled to hear you've had a positive experience with our team and appreciate your loyalty. Providing reliable service and a friendly atmosphere is our priority. We look forward to seeing you again!

November 16, 2024

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I’ve been forced to pay $1200 for $800 services (5k and 30k). The employee who did it explained that he included services that I haven’t requested nor approved. After some negotiations he promised to do fr More

by Sergey
Service Price Transparency
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Recommend Dealer
No
Nov 20, 2024

Pinnacle Nissan responded

It’s concerning to hear about your situation and the confusion surrounding your service charges and subsequent agreement. We strive to maintain clear communication and deliver transparent, fair service to every customer, so it’s disappointing to learn that this was not your experience. To address your concerns thoroughly and work toward a resolution, we encourage you to reach out to Anna Algiene at 480-339-7780.

November 15, 2024

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Employee Rating

Excellent service and follow through and responsive- had a good experience with them on this More

by rajkmulpuri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Pinnacle Nissan responded

We’re thrilled to hear you had a great experience! Our team strives for excellent service and responsiveness, and your feedback means a lot to us. Thank you for taking the time to share your thoughts!

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