Tony Lang

Always great service! Comfortable waiting area and easy to schedule appointments on line. It's nice to have Tony as our service manager for 7 years! Comfortable waiting area and easy to schedule appointments on line. It's nice to have Tony as our service manager for 7 years! More

by ggendrau Verified Customer Verified Customer

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for being a spur of the moment service I was in and out of there was only a short wait. of there was only a short wait. More

by eyezbick71 Verified Customer Verified Customer

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Their service and customer service is second to no one. I will always use them to service my Corvette I will always use them to service my Corvette More

by john.tomlin Verified Customer Verified Customer

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The service department does not seem to honor appointment times. After waiting for parts to arrive, I received a call from the dealership to make an appointment for repairs I had been waiting to get done und times. After waiting for parts to arrive, I received a call from the dealership to make an appointment for repairs I had been waiting to get done under extended warranty. After I made the appointment on the phone, the operator said not to forget to get my 40 point courtesy inspection. I made the appointment for a Tuesday at 9:15. I figured the repair would take about 3 hours to perform. I brought my truck in around 8:30. I asked the Service Rep when it might be done and was told it depends on how long the car before mine takes to complete. Wednesday we called the Service Rep to see if the truck would be ready that day. After 20 minutes on the phone we were told that work on the truck was not started, but still sitting in the parking lot. He said they may get to it Thursday. We asked for a loaner car, not an option. We then asked if we could pick up the truck and bring it back when the shop was ready for it, the Service Rep agreed. Friday I called Shannon at the dealership explained our issues. She eventually arranged to personally pick up our truck the following Thursday to have it serviced. She came to our house to get the truck at 9:30. The job was done and the truck returned to us at 12:30 that day. So the job took less than 3 hours, but the truck sat untouched for almost two days before we retrieved it and was not completed until 9 days after it was scheduled to be started. Furthermore, the 40 point inspection promised when I scheduled the appointment was not performed and the was a line item on the invoice for a courtesy wash which obviously was not performed. The work performed seems to have fixed the issues we had, so I give credit to the service techs, but the front office does not work smoothly. More

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Wonderful experience all over. My salesman Joe Kurzawski was the absolute best and made the whole process awesome. My salesman Joe Kurzawski was the absolute best and made the whole process awesome. More

by chessa0 Verified Customer Verified Customer

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I go out of my way (about 40 miles, round trip) to have my Vette serviced at Ferman Tarpon. I've only needed oil changes since purchasing my Vette at Ferman in 2019. The mechanics on the oil line seem to r my Vette serviced at Ferman Tarpon. I've only needed oil changes since purchasing my Vette at Ferman in 2019. The mechanics on the oil line seem to respect the Vette. More

by guthriecpa Verified Customer Verified Customer

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Car was overheating! Service Department put in a thermostat and it broke the seal and car overheated again and I had to pay to tow it back to the dealer to put in another Service Department put in a thermostat and it broke the seal and car overheated again and I had to pay to tow it back to the dealer to put in another thermostat! More

by wnjmarshall@comcast.net Verified Customer Verified Customer

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We have purchased all our cars from Ferman for many years now and we love the dealership. We've always had a great experience there and all the staff have always been very nice and polite and friendly. It' now and we love the dealership. We've always had a great experience there and all the staff have always been very nice and polite and friendly. It's our go to car dealership. More

by terryzee4352 Verified Customer Verified Customer

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Put in a new thermostat and damaged the seal! Vehicle overheated 🥵 Had to pay to have it towed back to dealership for another thermostat! Vehicle overheated 🥵 Had to pay to have it towed back to dealership for another thermostat! More

by wnjmarshall@comcast.net Verified Customer Verified Customer

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Tony Lang very professional, pleasant, knowledgeable and helpful , he kept me informed the on status. Communication between departments is very good. Employees very friendly and courteous. This place is ve helpful , he kept me informed the on status. Communication between departments is very good. Employees very friendly and courteous. This place is very busy so it took couple weeks to get the final installation appointment. Over all I would highly recommend Freeman Chevrolet to my friends and family. More

by halinajudson Verified Customer Verified Customer

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