Tony Escalante
Tony Escalante at Bentley Jacksonville
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Tony Escalante

Service Advisor

Bentley Jacksonville

7137 Bentley Rd
Jacksonville, FL 32256

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4.9
48 Reviews
4.9

48 Reviews

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48 Reviews of Tony Escalante

December 18, 2024

Dealership Rating
Employee Rating

They were courteous and forthright in their approach. Johnson was absolutely stellar in his knowledge of my vehicle and did not hesitate to provide me with a real sense of ease throughout my time at the More

by TB9459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe from finance was upfront and cordial

December 02, 2024

Dealership Rating
Employee Rating

They are outstanding in every way! Flavio, Jason and TJ are the best I have ever worked with! They truly care about their customers! More

by JSINJAX67
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: TJ Samhouri, Pavlo Palatsidis , Jason

October 16, 2024

Dealership Rating
Employee Rating

Tony Escalante is always a pleasure to interact with. Service department is quite efficient. Pavlo is a consummate gentleman. More

by 777HWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pavlo Palatsidis

September 15, 2024

Dealership Rating
Employee Rating

The service advisors are professional , warm and inviting as well as the entire dealership. I have been OVERLY impressed , wvery time i visit. More

by ROBSSALONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Do / service 5 stars

April 26, 2024

Dealership Rating
Employee Rating

Great Experience! Our salesman Pavlo was amazing. They made us quickly aware of the best deals, demonstrated the car fully. Allowed us to drive several vehicles and pr More

by Rarce1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pavlo Palatsidis

April 10, 2024

Dealership Rating
Employee Rating

EXCELLENT service department. even the drivers were great. Very professional, timely, courteous and experienced. Tony was EXCELLENT. all worthy of the Bentley name. More

by barrettod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Bentley Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

April 10, 2024

Dealership Rating
Employee Rating

Great customer service great communication stayed on top of schedule and very knowledgeable of the car and what the car needed. More

by williamais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Bentley Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

April 03, 2024

Dealership Rating
Employee Rating

Excellent service department…Thank you Tony for your absolute professionalism in the handling of my newest purchase. More

by noblesg1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Bentley Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

March 01, 2024

Dealership Rating
Employee Rating

The dealership is first class, the premises are elegant, the inventory extensive, and the staff are helpful, courteous, and friendly, it is a pleasure to do business with this group. Our contact Lenny Mato More

by edwardjwiddowson
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Lenny Matolka, John Mansour

Apr 24, 2024

Bentley Jacksonville responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience! It is wonderful to hear that Lenny was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

February 17, 2024

Dealership Rating
Employee Rating

Customer Service was nice the respect as the way they treat you the technicians explaining everything to you More

by gipson1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam

Apr 24, 2024

Bentley Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come!

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