Tony Doyle

friendly staff, quick service. Offer a package deal for future service. Convenient hours on weekends to drop off and pick up. Offer Lift after drop off. future service. Convenient hours on weekends to drop off and pick up. Offer Lift after drop off. More

by SCLKKY Verified Customer Verified Customer

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Prius computer failure Thanks to Erik Orellana, my service rep., a problem that could have been awful was dealt with quickly and efficiently, and I now have my 2008 Prius ru Thanks to Erik Orellana, my service rep., a problem that could have been awful was dealt with quickly and efficiently, and I now have my 2008 Prius running like new. Very pleased and very relieved! We were able to communicate by texting as well as speaking on the phone. Communication was key. This is the second excellent experience I've had with Erik at Toyota Santa Monica. We've been customers for years and have always had great service. More

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Knowledgeable, forthright, and informative-Excellent! Tony Doyle was awesome in showing me the models I was interested in and in comparing the 2017 and 2018 models, I drove both models for about 15 minute Tony Doyle was awesome in showing me the models I was interested in and in comparing the 2017 and 2018 models, I drove both models for about 15 minutes each. After I decided what I wanted, he was direct about the costs. Tony took a great deal of time to show me how everything worked...all the electronics, connected my i-phone to bluetooth, and made sure I understood the basics of Prius in vivo, while driving. The finance manager was also straight forward in presenting options. Refreshing! More

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Total scammer So I was working with Jeff at Santa Monica Toyota, and he quoted me zero down and 477 a month on a new Toyota hybrid Highlander. When I came in to bu So I was working with Jeff at Santa Monica Toyota, and he quoted me zero down and 477 a month on a new Toyota hybrid Highlander. When I came in to buy the SUV he told me that I would be working with Tony. Tony told me that Jeff’s numbers were incorrect and not based on the hybrid. I had asked Jeff to send a picture of the sticker and of the car to verify that his numbers were in line with the hybrid and not a regular Hylander before I came to the dealership. I told him that it’s about an hour drive to Santa Monica and they have the only vehicle that I wanted and his numbers were good. When I arrived Tony said that it would be 2000 down and more than $100 more a month than I was quoted. He tried to throw Jeff under the bus saying he was new there and didn’t know what he was doing… However I talked to Jeff later and Jeff seemed very upset with Tony because he got those numbers from Tony. I clearly stepped into a bait and switch scenario. I ended up getting the same car, fully loaded (SM was all standard) at keys in Van Nuys for 1k down and 530 a month. Buyer beware!! Also, I can’t seem to find my sunglasses after I left the dealership. I’m pretty sure Tony stole them in a ploy to get me to come back to the dealership. Total scammer!!!!! More

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Excellent dealer and service My Matrix had a recall in May for the airbag. Thomas Sovag kept me informed about the status and arranged a rental after 3 months of no part. In Sep My Matrix had a recall in May for the airbag. Thomas Sovag kept me informed about the status and arranged a rental after 3 months of no part. In September, we finally decided to turn in the car on a new RAV4. Tony Doyle was professional and helpful. He found the car that we wanted in San Diego and sent a driver to retrieve it for us. He spent lots of time with us so that we could learn the features. More

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Above a beyond I just got my 4th RAV4. Again Tony Doyle was my salesman and was AWESOME! I have never considered going to another dealership when I have Tony to go t I just got my 4th RAV4. Again Tony Doyle was my salesman and was AWESOME! I have never considered going to another dealership when I have Tony to go to. More

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Tony Doyle was great! Tony Doyle helped me with my new lease. This is the second time Tony has helped me in the past 6 years. He took my old lease back without any issues, Tony Doyle helped me with my new lease. This is the second time Tony has helped me in the past 6 years. He took my old lease back without any issues, and got me into the new lease with no hassles. We chitchatted about real estate and family while he got me a great deal on the car. Thanks Tony! More

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A good experience I recommended this dealer to you for the best service I had . I didn't spend very much time to negotiate a deal online. And then come to pick the ca I recommended this dealer to you for the best service I had . I didn't spend very much time to negotiate a deal online. And then come to pick the car with Anthony Doyle on site. For a test driving to signed final document less than an hour. And the car was already to drive home, professional service. Save your time and $$. Go to Anthony Doyle for your next car. Wen C More

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Great experience! Received great customer service throughout the whole process, both from Mayer in the main building and Tony in the Internet department. Highly recomme Received great customer service throughout the whole process, both from Mayer in the main building and Tony in the Internet department. Highly recommend working with both of them. More

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Tony Doyle is an excellent salesperson. He is very friendly, highly professional and he treats his customers like family. Tony Doyle did an excellent job at answering my questions, providing me with friendly, highly professional and he treats his customers like family. Tony Doyle did an excellent job at answering my questions, providing me with all necessary information and he helped me throughout the entire purchase process -- from the very beginning to the very end. Toyota of Santa Monica is very fortunate to have a great employee like Tony Doyle. The purchase experience was excellent and the service far, far, far exceeded all my previous experiences I have had with other car dealers. I very strongly recommend Toyota of Santa Monica and I very, very highly recommend Tony Doyle. More

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