Tony Bonifazi | Page 9

Always a wonderful experience at Infiniti! They're super professional and always ready to help you with anything you may need. I went in for an oil change and they were finished super fast. Plus my ca super professional and always ready to help you with anything you may need. I went in for an oil change and they were finished super fast. Plus my car was squeaky clean afterwards! More

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This dealership is not close to my home but I come here whenever I am going to be nearby and need service. Their staff is very helpful and I am greeted immediately upon entering the service area. They alwa whenever I am going to be nearby and need service. Their staff is very helpful and I am greeted immediately upon entering the service area. They always get to work quickly and allow me to get in and out in a reasonable amount of time when I am waiting. The price is always fair and the workmanship what I would expect. The waiting area is the best I have seen at any of the Infiniti dealers in the area. It is comfortable, convenient, and there are snacks and beverages available to help make the wait more pleasant. Anybody anywhere nearby should try them out like I did and they will probably go back again, just like me. More

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Service at Infiniti of Clarendon Hills was exceptional once again. I will definitely have my vehicle serviced there again when the time comes. The staff has always been friendly and kind to my family as w once again. I will definitely have my vehicle serviced there again when the time comes. The staff has always been friendly and kind to my family as well as myself. They always go above and beyond to make the visit quick and easy. More

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Every visit has been a pleasure. Service is very timely and staff provides details of everything done. They take time to answer any questions about possible problems, how to use features, or anything else and staff provides details of everything done. They take time to answer any questions about possible problems, how to use features, or anything else on the car. Truly enjoyable. More

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Not sure of the value for this 60,000 mile"check-up" for my Infiniti EX35. I like all of the people as they are friendly and always willing to explain, this one they tried to explain bu mile"check-up" for my Infiniti EX35. I like all of the people as they are friendly and always willing to explain, this one they tried to explain but I was not satisfied. This survey is too detailed to finish. More

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Went in for post sales installation of accessories and a software update that the car indicated it needed. Some of the accessories were fitted however the dealership had received the wrong mud guards for m software update that the car indicated it needed. Some of the accessories were fitted however the dealership had received the wrong mud guards for my vehicle so I will need to visit again when correct product is delivered. Everything else was fine...loaner car available, software update completed and my car was cleaned. Thanks Infiniti of Clarendon Hills! More

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Excellent experience. very friendly, great price....i had to let my car for service and i talk with tony for a loaner...no problem. He introduce me to mike who help me to get my car fix and get the loaner. N to let my car for service and i talk with tony for a loaner...no problem. He introduce me to mike who help me to get my car fix and get the loaner. Next visit i know where to go...thx More

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Everyone was nice and helpful from the girl on the phone when I made my appointment to when I actually brought the car in. The only problem I had was the timing of the work being done. I brought the car when I made my appointment to when I actually brought the car in. The only problem I had was the timing of the work being done. I brought the car in on Friday for a Saturday appointment, because I had use of another car for the weekend. I never received a call Saturday, so I called late afternoon and no work had been done. This delayed my pick-up until Monday, so I had to take an extra trip back to the suburbs from Chicago. More

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SERVICE, SERVICE, SERVICE makes them a top notch dealership. Everyone on the staff from reception to upper management treats you with respect and sincerity. There is never an indication they want t dealership. Everyone on the staff from reception to upper management treats you with respect and sincerity. There is never an indication they want to up-sell - it seems to me that their motto is "We profit thru honesty which builds customer loyalty" Very, very personalized approach to servicing the customer and accommodating your specific needs. Far and away better than dealing with the last two Audi service departments, I dealt with in the past. More

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I had a problem with the seat for the co-driver. I contacted the initial person Joe Calabrese seeking the help, he forwarded the email to Tony Bonifazi. He kindly ordered the seat and let me know when contacted the initial person Joe Calabrese seeking the help, he forwarded the email to Tony Bonifazi. He kindly ordered the seat and let me know when it is ready. I went there to change the seat and do the first oil change (they did that for free) last Wed. The service is great, and the people also helped me to remove some trace on the surface, I cannot notice them now. Lance Groff answered all the questions I had and was very helpful. I recommend this dealership. More

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