Tony Bonifazi | Page 2

INFINITI of Clarendon Hills responded

Thank you for your loyalty and detailed feedback, Shawninthecity! We're delighted to hear about your positive experiences with Bill Mullarkey, Joe Fruzyna, and the rest of our team at Infiniti of Clarendon Hills. It's fantastic to know that they provided you with transparent pricing, helpful advice, and excellent service throughout the entire process, from leasing to purchasing and beyond. We're thrilled that you're enjoying your 2024 Q60 and that it meets your expectations. Should you need anything in the future or have any questions, don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again!

INFINITI of Clarendon Hills responded

Thank you, kenprzybylski, for sharing your experience and feedback with us. We appreciate your detailed review, and we're sorry to hear about the issues you encountered with the Dunlop tires and the tire rotation charge. It's important to have transparency in service pricing, and we apologize for any confusion regarding the tire rotation charge. Your feedback is valuable, and we'll make sure to address this matter internally to improve our communication and service transparency. We appreciate your recommendation and your business. If you have any further questions or concerns in the future, please don't hesitate to reach out. We're here to assist you and provide the best service possible.

INFINITI of Clarendon Hills responded

We are thrilled to receive your fantastic 5-star review, Ritalantvit! 🌟 Thank you for taking the time to share your experience with us. We are delighted to hear that all our employees, from the front desk to service and salespeople, have provided you with polite and helpful assistance. We take pride in delivering excellent customer service and ensuring transparency in our pricing. It's wonderful to know that you had a positive interaction with Tony Bonifazi and Jonathan Vargus during your visit. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need any more assistance or have further questions in the future, please don't hesitate to reach out. We look forward to serving you again, and we wish you safe and happy driving! 🚗💨

INFINITI of Clarendon Hills responded

Thank you, zazzy477, for your wonderful 5-star review of Infiniti of Clarendon Hills! We're delighted to hear that this dealership is your favorite and that they treat you like family. It's fantastic that the owner took the time to greet everyone. Your positive feedback regarding service price transparency, workmanship, service time, and communication is greatly appreciated. If you ever need any more service or have any questions in the future, please don't hesitate to reach out. We're here to provide excellent service, and we're grateful for your support and recommendation!

INFINITI of Clarendon Hills responded

Hello, We're sorry to hear about your recent experience at our dealership. Your feedback is important to us, and we take your concerns seriously. We apologize for any inconvenience you may have faced. We are constantly working to provide the best service possible, and we are disappointed that we did not meet your expectations on this occasion. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to contact us. Your satisfaction is our priority, and we would appreciate the opportunity to address any issues you may have encountered. Thank you for bringing this to our attention. We hope to have the chance to serve you better in the future. Best regards,

INFINITI of Clarendon Hills responded

Hello Mikey, Thank you for your kind words! We're delighted to hear that your experience with us, particularly with Fuzz, was straightforward and hassle-free. We're glad you're enjoying your QX50! If you ever need anything in the future or have any questions, please feel free to reach out. We're here to help. Best regards,

INFINITI of Clarendon Hills responded

Dear MikeyB, We are thrilled to hear about your positive experience at Infiniti/Clarendon Hills! Bringing your son for his first test drive is a special moment, and we're glad we could be a part of it. Our team takes pride in providing exceptional service to all our customers, regardless of age or experience. It's fantastic to know that our salesman showed patience and attentiveness while your son asked questions and discussed his interests in motors and maintenance. At Infiniti/Clarendon Hills, we strive to treat every customer with the utmost respect and attention they deserve. It sounds like your son was well-prepared and knowledgeable during the process, and we appreciate his enthusiasm and interest in learning about the cars. We are happy to have been a part of this exciting moment in his automotive journey. Thank you for recommending us, and we hope to welcome both you and your son back to our dealership in the future. If you have any further questions or need assistance, please don't hesitate to reach out to our team. Drive safely, and once again, thank you for choosing Infiniti/Clarendon Hills! Best regards, Infiniti/Clarendon Hills

INFINITI of Clarendon Hills responded

Thank you, mamabear20, for sharing your wonderful experience at our dealership! We apologize for the confusion regarding our service hours, but we're thrilled that you were greeted by the owner and treated like family. We appreciate your kind words about Bill Mullarkey, and we're glad that he made a lasting impression on you. Our team, including Peter Korallus, Joe Belmonte, Mike Harlow, Joe Fruzyna, Tony Bonifazi, Jacob Lubinski, Sam Shahin, and Porter Max, is dedicated to providing exceptional customer service. We hope you had a memorable Memorial Day, and we look forward to assisting you with your future car purchase. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for recommending our dealership!

INFINITI of Clarendon Hills responded

Thank you, City Slicker, for your amazing review! We're thrilled to hear that Bill and our team provided you with a wonderful experience. We pride ourselves on having talented and dedicated sales professionals who go above and beyond for our customers. We appreciate the honorable mentions for Fuzz, Joe B, Andreas, Peter K, and Udo. Your dream come true is our ultimate goal, and we're delighted that we could make that happen for you. Thank you for recommending our dealership, and if you ever need any further assistance, please don't hesitate to reach out.

INFINITI of Clarendon Hills responded

Thank you so much for your enthusiastic review, Marlakramer73! We're thrilled to hear that you had a fantastic experience at Infiniti of Clarendon Hills and that our team, especially Bill Mullarkey, provided you with excellent service. We appreciate your kind words and look forward to serving you again in the future!