Tony Alcantar

This is absolutely the best dealership ever! ! Everyone is professional, courteous, knowledgeable and customer oriented. I would never go anywhere else. ! Everyone is professional, courteous, knowledgeable and customer oriented. I would never go anywhere else. More

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Can not say enough about how GREAT this dealership is! Had a problem show up, and they immediately got my car in and took care of it. I live in the desert and with the heat here, any thing can become an Had a problem show up, and they immediately got my car in and took care of it. I live in the desert and with the heat here, any thing can become an emergency. I can count on Cordy, Andrew, Tony, Olivia and the entire dealership to always be there for me. I have had a relationship with Cordy, for over 30 years, Andrew not as long, would never have any other car but Infiniti because of the service and relationships I have with them and their staff. More

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From Denia, to Olivia, But most of all Andrew who is so special and so willing to do what ever is right to make a customer happy. All who work with Cordy who is one of the best! He has the best team arou special and so willing to do what ever is right to make a customer happy. All who work with Cordy who is one of the best! He has the best team around and it has been this way for over 30 years that I have known him! Best people, best dealership! Also I referred a friend Yesenia Romero who just became a new customer at Infiniti of Ontario! This dealership rocks! More

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I have been complaining to the service department since August, 2022 about wind noise coming through my passenger side window. I replaced my cracked windshield in December 2023. Now infinity service is t August, 2022 about wind noise coming through my passenger side window. I replaced my cracked windshield in December 2023. Now infinity service is telling me the noise on the passenger side window is because I replaced the windshield which has nothing to do with the windshield, I left a message for the manager and we were playing telephone tag and now I have heard nothing. It’s ridiculous that they are blaming my windshield replacement on the wind noise when I complained about it long before the windshield. I very angry. More

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It was great place to purchase a car and very nice and reliable cars available reliable cars available More

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I’m so completely satisfied with this INFINITI dealership . Thank you John Yarber and Tony Service manager for advising me the best for my Q50. I will come back to continue in my service needs. Thank you . Thank you John Yarber and Tony Service manager for advising me the best for my Q50. I will come back to continue in my service needs. Thank you Lots of Love More

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The service took to long and we had to return several times to have our recently purchased car repaired. We purchased a CPO which we were told, believed, and given documentations that showed our car was times to have our recently purchased car repaired. We purchased a CPO which we were told, believed, and given documentations that showed our car was thoroughly inspected. A month later it was in the service department for repairs. Major repairs, which took three weeks before my car was returned. Then two days later another problem came up and the car was parked for two weeks until the shop had an opening for the repair. It's disappointing that the CPO car that we purchased wasn't thoroughly inspected as stated. We asked for help from the salesman that sold us the car. He was more defensive than helpful. We had to get the service manager involved, even through he wasn't aware of our problem, he did what he could to help. More

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Very happy with my recent repairs. They kept me informed every step . Employees were very helpful. Love the delivery service!! They kept me informed every step . Employees were very helpful. Love the delivery service!! More

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Outstanding service as usual. Brooke is my go to service girl! I love her. She always takes good care of me and my car. The service manager Tony always welcomes me and makes m Brooke is my go to service girl! I love her. She always takes good care of me and my car. The service manager Tony always welcomes me and makes me feel like family! I love them both. Truly exceptional Service ALWAYS More

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Andrew and Tony were just wonderful. My SUV made a horrible fan noise and then smelled like it was burning. Recall notice completed and found a plastic bag under the carriage and yes it My SUV made a horrible fan noise and then smelled like it was burning. Recall notice completed and found a plastic bag under the carriage and yes it melted. Always the BEST service from the Dealership. They truly show kindness very professional. Loan car clean and when mine was returned spotless in and out. I cannot write enough how great this entire dealership is. More

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