Tonia Backstrom

I just moved from NH to MA and needed documentation proving that the car I bought from Wagner 4 years ago had been delivered to NH (so that I wouldn't owe MA State Sales Tax on it). Tonia went out of proving that the car I bought from Wagner 4 years ago had been delivered to NH (so that I wouldn't owe MA State Sales Tax on it). Tonia went out of her way to get that documentation for me and saved me from a major headache! I appreciate her dedication and professional attitude and recommend her 100% More

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They went above and beyond to get my wife’s GLS in time for Christmas and bent over backwards to make sure we were satisfied. Great experience! for Christmas and bent over backwards to make sure we were satisfied. Great experience! More

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Very pleased buying a car from Arthur, he’s very professional,knowledgeable and there to assist in any need .I would highly recommend seeing Arthur on you next purchase. professional,knowledgeable and there to assist in any need .I would highly recommend seeing Arthur on you next purchase. More

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I was very impressed how easy and how much fun it was purchasing a car through this MB dealership!!! Everyone who in which I dealt with were professional, knowledgeable, caring and informative.. My car b purchasing a car through this MB dealership!!! Everyone who in which I dealt with were professional, knowledgeable, caring and informative.. My car buying experience was perfect with this dealership . I would highly recommend them for anyone buying a new or used car in any price range.. More

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A Totally Professional Experience I recently purchased a used Mercedes E350 from Mercedes Benz of Shrewsbury, MA. I worked with Arthur Gordon and Tim Klingenberger. I live in Atlanta, I recently purchased a used Mercedes E350 from Mercedes Benz of Shrewsbury, MA. I worked with Arthur Gordon and Tim Klingenberger. I live in Atlanta, Georgia and found the car I wanted in Massa chusetts. The car was very nice and the price was fair. Arthur and Tim made this transaction smooth. Both of these men are very professional. I was treated with respect and courtesy. This is a great dealership! More

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i was treated with respect and all my expectations was met I didn’t intend to buy that day but your representative makes me very comfortable that I can’t say no for any reason I was treated like a king So I didn’t intend to buy that day but your representative makes me very comfortable that I can’t say no for any reason I was treated like a king So happy to be a Mercedes Benz family More

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Class organization If you are looking for a quality preowned car and want the purchase process to be a pleasant experience , Arthur Gordon is the man to see.! From the f If you are looking for a quality preowned car and want the purchase process to be a pleasant experience , Arthur Gordon is the man to see.! From the first phone call through getting new license plates, he made sure the process kept moving to completion! I couldn’t recommend anyone more highly! More

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A great car purchasing experience with Arthur. We drove 1 1/2 hours for a test drive set up by Arthur. We were very impressed with Arthur's thoroughness and professionalism. He did not disappoint We drove 1 1/2 hours for a test drive set up by Arthur. We were very impressed with Arthur's thoroughness and professionalism. He did not disappoint. His knowledge of the Mercedes product was amazing. He spent a great amount of time making us familiar with all the features both during the test drive and the delivery. It was an enjoyable experience. More

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