Tona Zarrelli | Page 3

Consistently has timely and excellent service. Service from Tona Zarrelli is the reason I go to this dealer Service from Tona Zarrelli is the reason I go to this dealer More

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Service department here is excellent. Namely Tona Zarrelli. She’s knowledgeable about my vehicle, helpful with repairs & insurance claims & extremely courteous! Namely Tona Zarrelli. She’s knowledgeable about my vehicle, helpful with repairs & insurance claims & extremely courteous! More

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Tona Zarrelli has been my service coordinator since I moved to the area. She is thorough and accommodating. She helps ensure the service experience is seamless moved to the area. She is thorough and accommodating. She helps ensure the service experience is seamless More

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Exceptional service, outstanding support, and meticulous attention to detail—truly a flawless and professional experience. attention to detail—truly a flawless and professional experience. More

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My BMW is always carefully worked on and the team at BMW are very experienced in their work.. are very experienced in their work.. More

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Easy to deal with. Was able to book when I wanted. Pleasant staff. Good waiting area. Car returned clean and tidy. Was able to book when I wanted. Pleasant staff. Good waiting area. Car returned clean and tidy. More

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Tona Zarelli has been my go to service coordinator since I moved to the area 3 years ago. She is professional and takes the extra steps to ensure things go smoothly as planned. Thank you for the excellent I moved to the area 3 years ago. She is professional and takes the extra steps to ensure things go smoothly as planned. Thank you for the excellent service More

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Tona Zarelli my service advisor is always informative & gets the job done. She gives service to the customer as it should be at a Luxury Dealership. I was greeted too by the team quickly too to let Ton gets the job done. She gives service to the customer as it should be at a Luxury Dealership. I was greeted too by the team quickly too to let Tona know I had arrived. More

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Great service but very difficult to get an appointment- usually have to wait 1-2 months especially in season it’s worse. I still work so it’s very frustrating to not be able to get an appointment when it’s usually have to wait 1-2 months especially in season it’s worse. I still work so it’s very frustrating to not be able to get an appointment when it’s convenient for me. Also very difficult to get a loaner More

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Tona Zarelli excellent performance. Great person, very professional and talented person. Hope she stays involved in this team many more years Great person, very professional and talented person. Hope she stays involved in this team many more years More

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