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Tona Zarrelli
Tona Zarrelli at Germain BMW of Naples
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Tona Zarrelli

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Tona Zarrelli

November 23, 2024

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Tona Zarrelli was knowledgeable and friendly in helping me get my X3 serviced in a timely manner. Making the appointment was easy. I would highly recommend this dealership. More

by dml1454
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Recommend Dealer
Yes
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November 21, 2024

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I have been working with Tona Zarrelli for half a decade, and at every turn she has been attentive to all my needs and in every occasion exceeded my expectations. More

by cyberabbi
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Yes
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Nov 22, 2024

Germain BMW of Naples responded

Your continued business and trust in Tona to know she will put you and your service needs at the forefront are greatly appreciated. See you next time. Best Regards, Flavio Galasso General Manager

November 19, 2024

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Dealership location is very convenient to where I live. The service department has a dedicated staff that who are knowledgeable & willing to take the time to help solve the issue with tge vehicle More

by dmeisen710
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Yes
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Nov 20, 2024

Germain BMW of Naples responded

Our team of professionals are dedicated to delivering only the best in customer care. Thank you for choosing Germain for your automotive needs. Best Regards, Flavio Galasso General Manager

November 13, 2024

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Tona was simply the best. Prompt and courteous service, always with a smile. Will not hesitate to bring our 760 & X5 in whenever is necessary. More

by HPeters423
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Germain BMW of Naples responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that Tona consistently provides you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Flavio Galasso General Manager

November 13, 2024

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Tona Zarrelli , was great all the work her team did to service my car was done professionally . Car was ready, and washed, by 3 pm. More

by Markathy
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Recommend Dealer
Yes
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Nov 14, 2024

Germain BMW of Naples responded

We appreciate your business and kind words regarding your service visit with Tona. Our team is happy to know she delivered a 5-star experience. Best Regards, Flavio Galasso General Manager

November 01, 2024

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A well-run BMW dealership that is attentive to its customers’ needs. Tona Zarrelli, our service, person, always takes good care of us. Good luck to you all in moving forward. More

by Steve
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Recommend Dealer
Yes
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Nov 04, 2024

Germain BMW of Naples responded

Steve, thanks for sharing positive feedback on Tona. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Flavio Galasso General Manager

October 02, 2024

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Tona Zarrelli is the best service advisors I have ever encountered. She went above and beyond my expectations. More

by Melgliss
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Recommend Dealer
Yes

Other Employees Tagged: Mason

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Oct 03, 2024

Germain BMW of Naples responded

Melgliss, thanks for sharing positive feedback on Tona. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Flavio Galasso General Manager

September 11, 2024

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Thanks to Tona Zarrelli, as always fast, thorough and professional service.Always a pleasure working with Tona. More

by Bruce.Stouffer
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Recommend Dealer
Yes
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Sep 11, 2024

Germain BMW of Naples responded

We would like to thank you for your recommendations and for this 5-Star review. Tona and our team of professionals is dedicated to providing you and everyone else who visits Germain BMW with only the best there is to offer. Best Regards, Flavio Galasso General Manager

September 07, 2024

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Everyone from the young men that first took my car when I pulled into the service bay to my own personal assistant Tona Zarrelli were top notch. I would never go anywhere else for my BMW service. More

by drsbender
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Recommend Dealer
Yes
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Sep 09, 2024

Germain BMW of Naples responded

Thank you for your positive review! We are glad that Tona provided you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your BMW's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Flavio Galasso General Manager

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