Tona Zarrelli

Great service but very difficult to get an appointment- usually have to wait 1-2 months especially in season it’s worse. I still work so it’s very frustrating to not be able to get an appointment when it’s usually have to wait 1-2 months especially in season it’s worse. I still work so it’s very frustrating to not be able to get an appointment when it’s convenient for me. Also very difficult to get a loaner More

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Tona Zarelli excellent performance. Great person, very professional and talented person. Hope she stays involved in this team many more years Great person, very professional and talented person. Hope she stays involved in this team many more years More

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Getting my service scheduled and completed is a great experience with Tona Zarelli. Also, I have been very satisfied with the quality and professionalism of work performed. experience with Tona Zarelli. Also, I have been very satisfied with the quality and professionalism of work performed. More

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Tona Zarelli, who is my advisor at the BMW North dealership, is always prompt, professional and courteous. dealership, is always prompt, professional and courteous. More

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Everybody was very accommodating knowing I was from out of town, particularly Tona Zarrelli. She understood. I had to be back to work and that I could not wait to have everything done. of town, particularly Tona Zarrelli. She understood. I had to be back to work and that I could not wait to have everything done. More

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Dealer has always given us effective, timely service. Tona Zarelli, our advisor, provides knowledgeable timely service and answers to our questions. Tona Zarelli, our advisor, provides knowledgeable timely service and answers to our questions. More

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Tina Zarelli does an excellent job following up on anything I ask for, and when needed anything I ask for, and when needed More

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Germain BMW service is top notch. Toni Zarelli has been my service rep for over four years and she never disappoints. She does a great job of keeping me on track making sure all basic Toni Zarelli has been my service rep for over four years and she never disappoints. She does a great job of keeping me on track making sure all basic maintenance is done on a timely basis. I am appreciative that she is always forth coming with realistic wait times so I’m not wasting my time waiting for my car. Thanks Toni! More

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The team at Germain are outstanding and communication was excellent! I always bring my BMW to Germain, best in the business!! excellent! I always bring my BMW to Germain, best in the business!! More

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Tona Zarelli helped me at Germain BMW. I was there getting a new tire, replacement for a flat. I was pleasantly surprised to find that Germain had my replacement tire and was able to take I was there getting a new tire, replacement for a flat. I was pleasantly surprised to find that Germain had my replacement tire and was able to take me in that day. Tona welcomed me and made sure she had all of my correct information. She estimated the timing of the replacement. The estimate was perfect. I was able to walk leave the dealership and she texted me when my car was nearly ready. Perfect. Tona is warm and very professional. More

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