Tomy Lazzar
Tomy Lazzar at Acura Highland Park

Tomy Lazzar

Client Advisor

Acura Highland Park

2699 Skokie Valley Rd
Highland Park, IL 60035

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4.9
23 Reviews
4.9

23 Reviews

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23 Reviews of Tomy Lazzar

June 03, 2025

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Employee Rating

Tommy was amazing and very customer oriented! I am a little surprised by the overall service experience given the quality of cars sold. More

by FABES371
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Recommend Dealer
Yes
Jun 05, 2025

Acura Highland Park responded

Thank you for your honest feedback. We're glad to hear Tommy made a great impression—he’s truly dedicated to customer care. That said, we’re sorry the overall service experience didn’t fully meet your expectations. Your input helps us identify where we can improve, and we appreciate you giving us the opportunity to do better.

May 31, 2025

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Great service , very professional, friendly and communicative. Clearly cares about the customer and providing the highest level of service More

by afmikati
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 02, 2025

Acura Highland Park responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

May 29, 2025

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Employee Rating

Great Timely, professional, on time and was thorough with my feedback and reporting back. Thank you More

by SETH.FRANKENTHAL
Recommend Dealer
Yes

Other Employees Tagged: Tomy Lazzar

May 30, 2025

Acura Highland Park responded

Thanks, Seth! We appreciate the kind words and are glad everything was timely and professional.

May 15, 2025

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Dealerships are all as ys expensive, but Tommy is a kind and honest.man. He treats you like family and the rest of the staff is likewise. They may a bunch of people when you walk in, but once you get settle More

by TBONE3302
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2025

Acura Highland Park responded

Thanks for the heartfelt review! We're glad Tommy and the team made you feel like family—that’s what we’re all about. We know dealerships can feel pricey, but we’re committed to earning your trust with honest, caring service. We hope to serve you again soon!

May 13, 2025

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I'm happy with the car service provided to me. The technician provided me enough detail on what is been done on the car service. More

by chatterjeeankur
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2025

Acura Highland Park responded

Thanks for the feedback! We're glad you're happy with the car service and that our technician kept you well-informed with all the details. We appreciate your trust and are here for your next service!

May 13, 2025

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Employee Rating

Excellent mechanical work done on my car, customer experience with Tommy seemed rushed which makes him seem rude. More

by ZLYSBETH
Recommend Dealer
Yes

Other Employees Tagged: Tomy Lazzar

May 16, 2025

Acura Highland Park responded

Thanks for the feedback! We're glad the mechanical work on your car was excellent. Sorry to hear the experience with Tommy felt rushed. Your input helps us improve, and we hope to make your next visit top-notch!

May 10, 2025

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I don’t write reviews so this will be meaningless. Service specialist was good ok More

by MSTURTEWAGEN
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Recommend Dealer
Yes
May 12, 2025

Acura Highland Park responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

April 22, 2025

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Employee Rating

Tommy is great - a real customer advocate! Great service experience is one of the things that keeps me coming back. More

by johnandershansen
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2025

Acura Highland Park responded

Thank you for the kind words! We're thrilled to hear Tommy provided a great service experience. We appreciate your loyalty!

April 12, 2025

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Tommy took great care of us. We brought in our 2020 RDX for a recall notice and a few other service issues. Tommy ensured all issues were addressed expediently and we were notif More

by SMKOPECH
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2025

Acura Highland Park responded

Thanks for the great feedback! We’re glad Tommy took such good care of you and your RDX. It’s great to hear everything was handled quickly and clearly, and that he kept you informed every step of the way. We appreciate your trust and look forward to helping again.

April 12, 2025

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Employee Rating

The Acura dealership provided excellent, on-time,high-quality service. They answered all my technical questions about how to prolong the usefulness of my car. More

by valentin_stankiewi@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Acura Highland Park responded

Thank you for the kind words! We’re glad the team delivered timely, high-quality service and helped answer your questions. We're always here to help you keep your Acura running strong.

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