Tomy Lazzar
Tomy Lazzar at Acura Highland Park
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Tomy Lazzar

Client Advisor

Acura Highland Park

2699 Skokie Valley Rd
Highland Park, IL 60035

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Tomy Lazzar

May 15, 2025

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Employee Rating

Dealerships are all as ys expensive, but Tommy is a kind and honest.man. He treats you like family and the rest of the staff is likewise. They may a bunch of people when you walk in, but once you get settle More

by TBONE3302
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2025

Acura Highland Park responded

Thanks for the heartfelt review! We're glad Tommy and the team made you feel like family—that’s what we’re all about. We know dealerships can feel pricey, but we’re committed to earning your trust with honest, caring service. We hope to serve you again soon!

May 13, 2025

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I'm happy with the car service provided to me. The technician provided me enough detail on what is been done on the car service. More

by chatterjeeankur
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2025

Acura Highland Park responded

Thanks for the feedback! We're glad you're happy with the car service and that our technician kept you well-informed with all the details. We appreciate your trust and are here for your next service!

May 13, 2025

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Excellent mechanical work done on my car, customer experience with Tommy seemed rushed which makes him seem rude. More

by ZLYSBETH
Recommend Dealer
Yes

Other Employees Tagged: Tomy Lazzar

May 16, 2025

Acura Highland Park responded

Thanks for the feedback! We're glad the mechanical work on your car was excellent. Sorry to hear the experience with Tommy felt rushed. Your input helps us improve, and we hope to make your next visit top-notch!

May 10, 2025

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I don’t write reviews so this will be meaningless. Service specialist was good ok More

by MSTURTEWAGEN
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Recommend Dealer
Yes
May 12, 2025

Acura Highland Park responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

April 22, 2025

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Tommy is great - a real customer advocate! Great service experience is one of the things that keeps me coming back. More

by johnandershansen
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Recommend Dealer
Yes
Apr 22, 2025

Acura Highland Park responded

Thank you for the kind words! We're thrilled to hear Tommy provided a great service experience. We appreciate your loyalty!

April 12, 2025

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Tommy took great care of us. We brought in our 2020 RDX for a recall notice and a few other service issues. Tommy ensured all issues were addressed expediently and we were notif More

by SMKOPECH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 15, 2025

Acura Highland Park responded

Thanks for the great feedback! We’re glad Tommy took such good care of you and your RDX. It’s great to hear everything was handled quickly and clearly, and that he kept you informed every step of the way. We appreciate your trust and look forward to helping again.

April 12, 2025

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The Acura dealership provided excellent, on-time,high-quality service. They answered all my technical questions about how to prolong the usefulness of my car. More

by valentin_stankiewi@hotmail.com
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Acura Highland Park responded

Thank you for the kind words! We’re glad the team delivered timely, high-quality service and helped answer your questions. We're always here to help you keep your Acura running strong.

April 11, 2025

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Very clean , quick . Happy people who work there always smiling, always give me the best information. More

by ellenwaltz
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Recommend Dealer
Yes
Apr 14, 2025

Acura Highland Park responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

April 11, 2025

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Employee Rating

I recently brought my car in for service, and I had an outstanding experience thanks to Tommy, my service advisor, and the skilled mechanic who worked on my car. Tommy was professional, friendly, and incr More

by LADAM311
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Acura Highland Park responded

Thank you for the kind words! We're so glad to hear Tommy and the team took great care of you. We'll be sure to pass along your appreciation. Thanks for trusting us with your vehicle — we look forward to seeing you next time!

April 10, 2025

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Employee Rating

Service was good. The 3% service charge for using a charge card on a 3 000 invoice was outrageous. More

by WALICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Acura Highland Park responded

Thank you for your feedback. We're glad to hear the service met your expectations, but we understand your frustration with the service charge. We’ll make sure your concerns are shared with the appropriate team, as transparency and fairness are important to us.

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