Tommy Rougeux
Master Certified Service Advisor
Jaguar Land Rover Tysons Corner
1592 Spring Hill Rd
Vienna, VA 22182
11 Reviews
Write a Review11 Reviews of Tommy Rougeux
November 07, 2024
Excellent customer service from the young Lady who checked me in for the Oil change. Very professional and polite. The one thing I admire is my Jaguar is a 2018 and no one tried to say there are big p checked me in for the Oil change. Very professional and polite. The one thing I admire is my Jaguar is a 2018 and no one tried to say there are big problems and it will cost you more money. They didn’t do that and I respect that from an Auto Company More
Other Employees Tagged: Nacir Assaadi, Griffin Sava, Adriana Calderon, Milena Argueta, Jack Matteson, Kevin Dooley, Steve Miller, Hector Ugarriza
October 02, 2024
Tommy has gone above and beyond to make sure my Jaguar was repaired in a timely fashion even thought it was a major repair. I appreciate how transparent and communicative he is. Will definitely recommend was repaired in a timely fashion even thought it was a major repair. I appreciate how transparent and communicative he is. Will definitely recommend my friends and family. More
July 31, 2024
Tommy was great to work with and continuously provided updates regarding my vehicle while I waited, I highly recommend Tommy and this dealership, updates regarding my vehicle while I waited, I highly recommend Tommy and this dealership, More
Other Employees Tagged: Kevin Dooley
February 08, 2024
Good service, great advisors. Alex is very helpful and goes the extra mile to ensure customer satisfaction. The Land Rover advisors are always ready to assist when needed. Alex is very helpful and goes the extra mile to ensure customer satisfaction. The Land Rover advisors are always ready to assist when needed. More
Other Employees Tagged: Milena Argueta
January 19, 2024
The ice broke the wiper blades and the dealership replaced them very quickly and they checked and topped off the fluids. Very easy experience and very fair pricing. They have great coffee and and a replaced them very quickly and they checked and topped off the fluids. Very easy experience and very fair pricing. They have great coffee and and a very friendly staff. Steve, Kevin, Tommy, Alex, and Nacir were all very cordial and friendly. Mike in the shop also noticed that the inspections are almost expired and they are going to have it done next week. I Would definitely recommend them! More
Other Employees Tagged: Nacir Assaadi, Griffin Sava, Adriana Calderon, Milena Argueta, Jack Matteson, Kevin Dooley, Steve Miller, Hector Ugarriza
January 08, 2024
Knowledeable. Courteous, both service personnel Mele and Thomas. Gave options, solutions to resolve my problems Courteous, both service personnel Mele and Thomas. Gave options, solutions to resolve my problems More
Other Employees Tagged: Milena Argueta