Tommy MacFall
Sales Manager
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
Dealership Experience
5 yrs, 9 mos
9 Reviews
Write a Review9 Reviews of Tommy MacFall
December 22, 2024
Amazing staff. More like Family. Wonderful people. Made sure my daughter and I were taken. Care of. More like Family. Wonderful people. Made sure my daughter and I were taken. Care of. More
Other Employees Tagged: Travis Cobbs, Angelina Parag , Carlos
November 08, 2024
Great service, always painless and always the best deal when I shop around. Bought 2 new cars from there. Won’t go anywhere else. when I shop around. Bought 2 new cars from there. Won’t go anywhere else. More
Other Employees Tagged: Chris Williams
October 20, 2024
Actually my rating for Advantage Toyota is 6 stars. I cant say enough good things about the Sales and Management Department. My experience with Tommy MacFall and Shermica Malcolm was fantastic. They ha I cant say enough good things about the Sales and Management Department. My experience with Tommy MacFall and Shermica Malcolm was fantastic. They handled everything from pre-sales through pricing and delivery. When there was a complication they handled all the communication with the Service department brilliantly. I took their business cards to give to my friends who might be interested in purchasing Toyotas in the future. More
Other Employees Tagged: Frank Hussain, Andy Zollinger, Stacy Carter, Shermica Malcolm, Travis Cobbs
October 12, 2024
The service is pathetic, didn’t repair the damges in transfer case under warranty, after I went again with the same problem the service advisor denied that I have an extended warranty and asked the cost transfer case under warranty, after I went again with the same problem the service advisor denied that I have an extended warranty and asked the cost of repair will be more than 4K. Despite having an extended warranty for upto 100,000 miles refused to work on my car. More
Other Employees Tagged: Margie Bonel , Manager Tommy
September 26, 2024
Andy was amazing in his knowledge and explaining all issues of the car service to me. issues of the car service to me. More
Other Employees Tagged: Andy Zollinger, Shermica Malcolm
June 22, 2024
Excellent Service Friendly , willing to go the extra mile! Will recommend to my friends and family Tom & Femi were the Best! mile! Will recommend to my friends and family Tom & Femi were the Best! More
Other Employees Tagged: Frank Hussain, Femi Osewa
May 03, 2024
They do not listen. Do not take 5 seconds to look into things before calling / texting / email Do not take 5 seconds to look into things before calling / texting / email More
Other Employees Tagged: Shermica Malcolm, Jasmine Weston, Tom Coppola, Angelina Parag, Ross Finkelstein
April 19, 2024
Absolutely need an appointment and the earlier in the day the better. I found that purchasing my car later in the afternoon. My sales person seemed rushed because he knew he wanted to go home. He really did the better. I found that purchasing my car later in the afternoon. My sales person seemed rushed because he knew he wanted to go home. He really did not take the time to go over the car, even though it was very similar to the 2021 but there were some changes. I had to have two different sales people come out and sit in the car with me and help me with the screen and setting up some of the other things. My first experience in 2021 was much more relaxed , and less rushed More
Other Employees Tagged: Frank Hussain, Jonathan Ulloa
April 08, 2024
Everyone in the dealership was extremely helpful! I appreciated all of the help from the Sales Managers, especially Tommy, as he answered all of my questions. Thank you to everyone! I appreciated all of the help from the Sales Managers, especially Tommy, as he answered all of my questions. Thank you to everyone! More
Other Employees Tagged: Mfon Durant , Luis Valdes