Tommy Luong
Tommy Luong at Lexus Stevens Creek
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Tommy Luong

Service Consultant

Lexus Stevens Creek

3333 Stevens Creek Blvd
San Jose, CA 95117

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Tommy Luong

March 04, 2025

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Employee Rating

Although the location is not at a traditional location of the dealership, the facility is clean and bright and a general positive vibe. The receptionist was very professional and congenial. My service adviso More

by cosenacz
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Recommend Dealer
Yes
Mar 04, 2025

Lexus Stevens Creek responded

Thank you for sharing your experience! We appreciate your visit and your kind words about our facility and team. While our location may not be traditional, we take pride in maintaining a clean, bright, and welcoming environment. We're also pleased to hear that our receptionist and service advisor provided you with professional and friendly service. Your feedback means a lot to us, and we look forward to serving you again in the future! Lexus of Stevens Creek

February 26, 2025

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Employee Rating

This review is actually for the Lexus service center in Santa Clara. The people are all great and professional. They provide me with updates during my car service. I have a specific service agent that I w More

by MMason
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: People that provided my loaner car and the lady at the checkout desk

Feb 26, 2025

Lexus Stevens Creek responded

Thank you so much for your kind review! We truly appreciate your feedback and are thrilled to hear that you've had a positive experience at our Lexus Service Center. We're especially glad to hear that Tommy Luong has provided you with great service. Our team works hard to provide professional and timely updates, and it's wonderful to know we met your expectations. Make it a great day and please hurry back - Team Lexus of Stevens Creek

February 03, 2025

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Great service. Very appreciate. Especially Agent Tommy Luu and Amy. Loan car easy and convenient More

by Tran
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Service Time
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Recommend Dealer
Yes
Feb 03, 2025

Lexus Stevens Creek responded

Thank you so much for your kind words! We're thrilled to hear that you had great service and that Tommy and Amy made a positive impact on your experience. We really appreciate your feedback and are so happy you were pleased with their help. Make it a great day and hurry back - Team Lexus of Stevens Creek

January 06, 2025

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Employee Rating

Staff are professional and easy to deal with. I got 2 Lexus RX350 that is serviced by Stevens Creek lexus and to this day only Tom meets my expectations like true values of Lexus in dealing with More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Lexus Stevens Creek responded

Thank you so much for your kind words! We're thrilled to hear that Tom consistently meets your expectations and provides the exceptional service that embodies the true values of Lexus. We take great pride in our professional staff and are grateful for your continued trust in Stevens Creek Lexus for your RX350s. It’s our pleasure to serve you, and we look forward to maintaining that high level of service for you in the future. Lexus of Stevens Creek Svc Center

October 13, 2024

Dealership Rating
Employee Rating

Good service program that strives for effciency and high standard of care for their customers More

by jc
Recommend Dealer
Yes
Oct 14, 2024

Lexus Stevens Creek responded

Thank you for sharing your viewpoint and visit online and we're honored to serve you @ LSC

September 15, 2024

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Employee Rating

Great service easy and very convenient. All staffs take good care of it. I’m very happy with the service. More

by nickky
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 16, 2024

Lexus Stevens Creek responded

Thank you for the shout out on DealerRater and please hurry back - Team Lexus of Stevens Creek

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