Tommy Hancock
Tommy Hancock at Lugoff Toyota
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Tommy Hancock

Service Advisor

Lugoff Toyota

878 Highway 1 S
Lugoff, SC 29078

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4.9
157 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

9 yrs, 5 mos

4.9

157 Reviews

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157 Reviews of Tommy Hancock

May 25, 2024

Dealership Rating
Employee Rating

135K service for Camry. Terrific auto combined with excellent maintenance. Tommy is absolute THE BEST service advisor! More

by Cricket
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 23, 2024

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Our requests we handled without delay and our vehicle was delivered in time. Thank you. More

by Ron
Service Price Transparency
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Recommend Dealer
Yes

April 02, 2024

Dealership Rating
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I received excellent service from Josh, Tommy, and Ian. My vehicle was fixed and available on time. More

by Les
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ian Collins , I can’t remember working with Rusty. I did work with Josh Molyneux, and give him 5 stars.

March 07, 2024

Dealership Rating
Employee Rating

The technician (Tommy) who handled the repairs work order was courteous and explained the repairs that must be performed on my car clearly and provided me with a loaner car since the repairs will take few da More

by Mike
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 07, 2024

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Service department staff is great. Very informative, knowledgeable and friendly.love this dealership. Will be using again. More

by samuel.e.payne
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Taylor, Ian Collins

December 15, 2023

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Always efficient and explains everything very well. Very easy to get in touch with and always courteous. More

by mickeyscassidy
Service Price Transparency
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Recommend Dealer
Yes

December 01, 2023

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Ive been using Lugoff Toyota for years now. Jesse/Ian in Service and Cody Debruhl in Sales are the best in every way. I purchased from Cody and my mom recently purchased from him! I couldnt More

by acmanigault
Service Price Transparency
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Recommend Dealer
Yes
Dec 01, 2023

acmanigault responded

I'm a customer for life. Mom and I appreciate you all more than you know.

September 25, 2023

Dealership Rating
Employee Rating

Love coming here to get my car serviced. Thanks to Tommy who is super knowledgeable and extremely helpful. Great customer service he gives and I really appreciate his efforts to make a custo More

by smithsharon613@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

September 17, 2023

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Employee Rating

Great service and people. Fast turnaround time. Tommy is great. Waiting are is very cold. Bring a jacket. More

by Suzan.boll
Service Price Transparency
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Recommend Dealer
Yes

September 08, 2023

Dealership Rating
Employee Rating

Josh in the service department worked me in for an oil change for which i was overdue More

by Millerjmac
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cody DeBruhl, Rusty Taylor, Hannah Maggio, Ian Collins , Josh in service. writer/advisor

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