Tommy Hancock
Tommy Hancock at Lugoff Toyota
Refer Me

Tommy Hancock

Service Advisor

Lugoff Toyota

878 Highway 1 S
Lugoff, SC 29078

Contact Me
5.0
158 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

10 yrs

5.0

158 Reviews

Write a Review

158 Reviews of Tommy Hancock

June 29, 2024

Dealership Rating
Employee Rating

Tommy is one of the best workers all ways so nice and all was help me More

by Jessicarichard_2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2024

Dealership Rating
Employee Rating

135K service for Camry. Terrific auto combined with excellent maintenance. Tommy is absolute THE BEST service advisor! More

by Cricket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2024

Dealership Rating
Employee Rating

Our requests we handled without delay and our vehicle was delivered in time. Thank you. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 02, 2024

Dealership Rating
Employee Rating

I received excellent service from Josh, Tommy, and Ian. My vehicle was fixed and available on time. More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Collins , I can’t remember working with Rusty. I did work with Josh Molyneux, and give him 5 stars.

March 07, 2024

Dealership Rating
Employee Rating

The technician (Tommy) who handled the repairs work order was courteous and explained the repairs that must be performed on my car clearly and provided me with a loaner car since the repairs will take few da More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 07, 2024

Dealership Rating
Employee Rating

Service department staff is great. Very informative, knowledgeable and friendly.love this dealership. Will be using again. More

by samuel.e.payne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Collins , Rusty Taylor

December 15, 2023

Dealership Rating
Employee Rating

Always efficient and explains everything very well. Very easy to get in touch with and always courteous. More

by mickeyscassidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 01, 2023

Dealership Rating
Employee Rating

Ive been using Lugoff Toyota for years now. Jesse/Ian in Service and Cody Debruhl in Sales are the best in every way. I purchased from Cody and my mom recently purchased from him! I couldnt More

by acmanigault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody DeBruhl, Tommy Lee, Alicia Martin, Ian Collins , Jesse James, Hannah Maggio

Dec 01, 2023

acmanigault responded

I'm a customer for life. Mom and I appreciate you all more than you know.

September 25, 2023

Dealership Rating
Employee Rating

Love coming here to get my car serviced. Thanks to Tommy who is super knowledgeable and extremely helpful. Great customer service he gives and I really appreciate his efforts to make a custo More

by smithsharon613@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

September 17, 2023

Dealership Rating
Employee Rating

Great service and people. Fast turnaround time. Tommy is great. Waiting are is very cold. Bring a jacket. More

by Suzan.boll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (117 Vehicles)

used 2024 Honda HR-V car, priced at $26,690
2024 Honda HR-V
used
Green exterior
CVT
FWD
used 2005 Toyota Tacoma car, priced at $6,995
2005 Toyota Tacoma
used
Silver exterior
5-Speed Automatic with Overdrive
RWD
used 2014 Honda Odyssey car, priced at $8,995
2014 Honda Odyssey
used
White exterior
6-Speed Automatic
FWD
used 2022 Ford Maverick car, priced at $25,029
2022 Ford Maverick
used
N/A exterior
8-Speed Automatic
FWD
used 2018 Toyota Land Cruiser car, priced at $55,537
2018 Toyota Land Cruiser
used
Blue exterior
8-Speed Automatic (ECT-i)
4WD
used 2024 Toyota Corolla car, priced at $21,148
2024 Toyota Corolla
used
Silver exterior
CVT
FWD