Tommy Farruggio
Tommy Farruggio at Ferman Mazda - Brandon
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Tommy Farruggio

Guest Experiebce Manager

Ferman Mazda - Brandon

9809 Adamo Dr
Brandon , FL 33619

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rated
3 Reviews

Dealership Experience

20 yrs, 9 mos

Industry Experience

20 yrs, 9 mos

not yet
rated

3 Reviews

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3 Reviews of Tommy Farruggio

December 09, 2022

Dealership Rating
Employee Rating

Used their on line trade in value and received a $43k amount. I wanted to purchase a $46K Audi. They quoted me a $5K difference. I countered with a $3k offer. 8 hrs later after many texts to get an answe More

by awfeith
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Dec 12, 2022

Ferman Mazda - Brandon responded

Hi, I do apologize that you didn't have the best experience. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

June 23, 2020

Dealership Rating
Employee Rating

After an issue came up with the financing, Tommy from the customer experience team reached out to me directly, followed through on his promises, and resolved the issue quickly. Errors and miscommunications More

by Hubert
Recommend Dealer
Yes
Jun 24, 2020

Ferman Mazda - Brandon responded

Bryan thank you for the 5 star rating and great comments. Everyone at Mazda is very appreciative for your business and your loyalty to the dealership and the brand. If I can be of any further assistance in the future please don't hesitate to contact me anytime. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

July 01, 2019

Dealership Rating
Employee Rating

Came in for recall I came in for a recall for my airbags and a diagnosis on a noise coming from my car. Joe was very informative and had tighten a piece and stopped the More

by erica.ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Butler, Braxton Simmons, Sam Gunnoe , Katisha Diab, Matthew Federico, Kevin Jofko, Melanie Martin, Christian Molenaar, Daniel Nasche

Jul 01, 2019

Ferman Mazda - Brandon responded

Thank you for the 5 star rating and happy to hear that you had a great experience at the dealership and working with Joseph. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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