Dealership Experience
20 yrs, 9 mos
Industry Experience
20 yrs, 9 mos
3 Reviews
Write a Review3 Reviews of Tommy Farruggio
December 09, 2022
Used their on line trade in value and received a $43k amount. I wanted to purchase a $46K Audi. They quoted me a $5K difference. I countered with a $3k offer. 8 hrs later after many texts to get an answe amount. I wanted to purchase a $46K Audi. They quoted me a $5K difference. I countered with a $3k offer. 8 hrs later after many texts to get an answere they came back at $9k difference. Why have all the on line tools if not valid. Very terrible customer service. Just proving that the dealer experience is a one way street. Be careful with theses guys. More
Other Employees Tagged: Christopher Butler, Braxton Simmons, Kaleab Jenrette, John Carson, Thomas Michael, Sidney Sikaffy, Brian Allie, Jeff Shegog , Marc "Metz" Metzner
June 23, 2020
After an issue came up with the financing, Tommy from the customer experience team reached out to me directly, followed through on his promises, and resolved the issue quickly. Errors and miscommunications customer experience team reached out to me directly, followed through on his promises, and resolved the issue quickly. Errors and miscommunications happen to every business, it’s how these are handled that prove how good a business is. Tommy and Ferman Mazda proved they are top notch and why I should keep doing business with them. More
July 01, 2019
Came in for recall I came in for a recall for my airbags and a diagnosis on a noise coming from my car. Joe was very informative and had tighten a piece and stopped the I came in for a recall for my airbags and a diagnosis on a noise coming from my car. Joe was very informative and had tighten a piece and stopped the noise free of charge, and my car was done the same day. Very nice staff! More
Other Employees Tagged: Christopher Butler, Braxton Simmons, Sam Gunnoe , Katisha Diab, Matthew Federico, Kevin Jofko, Melanie Martin, Christian Molenaar, Daniel Nasche