My passion has always been customer service. Nothing makes me happier than seeing the smile on a customers face when they get the keys to their vehicle! All of my customers are my friends since day one.
Read more268 Reviews
Write a ReviewDealership Experience
6 yrs, 7 mos
Industry Experience
38 yrs, 7 mos
268 Reviews of Tommy Duvall
January 09, 2025
They done very well the whole transition went very well , they did everything that I asked for. Thank you guys at Ferguson! they did everything that I asked for. Thank you guys at Ferguson! More
Other Employees Tagged: Sean Stuart, John Collins, Jared Tietz, Kendall Bryson, Zander Burton , Fisher Gilmore
November 11, 2024
Everyone I meet was professional, friendly and helpful. I can not say enough about Tommy Duval my sales person he went above and beyond not to mention a great friend for many years. If you know him, you wi I can not say enough about Tommy Duval my sales person he went above and beyond not to mention a great friend for many years. If you know him, you will know why I admire him for turning his life around. He is a 10+ in my book. The dealership as a whole I’d give a 9, maybe small but I felt a new truck should have had fresh oil and GM as a whole you should not have to pay for a complete owners manual. Saying this I would still highly recommend this dealership. More
October 28, 2024
The sales experience is always professional, Nobody tries to sell me stuff i do not need, this is my second time to purchase a new GMC Truck and all went well to sell me stuff i do not need, this is my second time to purchase a new GMC Truck and all went well More
Other Employees Tagged: Jeff Arnold, Jared Tietz
October 16, 2024
They treated us very well and we love our buick. They did not have us wait long. Thank you. They did not have us wait long. Thank you. More
Other Employees Tagged: Sean Stuart, John Collins, Mike Genovese, Jared Tietz, Kendall Bryson , Fisher Gilmore
October 04, 2024
I had to request a different salesperson because the first one would not listen to me about what I wanted and insisted that I look at a vehicle I did not want. I did find a truck I liked and had a diff first one would not listen to me about what I wanted and insisted that I look at a vehicle I did not want. I did find a truck I liked and had a different salesperson help me. I had to return to the dealership to have my "new" truck detailed and filled with gas. Over 2 hours later and two attempts at detailing it I gave up and left to detail it myself. The side of the back seat was covered in dog hair, white residue on the door panel, & it looked like they used a spray bottle to spray something on the seats and it left runs. Apparently my truck was used by an employee for their personal use, 5,000+ miles on it at time of purchase, and they used it to haul their animals and family in as well. If I had known that it had dogs in it prior to purchase I would not have bought it. If they can't even detail a vehicle there is no way I will trust them to do maintenance/oil changes, repairs, or recall fixes. Financing was super friendly until I refused the extended warranty coverage and then he was a total jerk. I do not recommend this dealership at all. More
September 27, 2024
Good service and friendly sales staff. The finance staff was excellent. Everyone did a great job The finance staff was excellent. Everyone did a great job More
Other Employees Tagged: Sean Stuart, John Collins, Jared Tietz, Kendall Bryson , Fisher Gilmore
September 25, 2024
Very friendly and helpful. Got me in and out really quick. Kendall was very professional and nice Got me in and out really quick. Kendall was very professional and nice More
Other Employees Tagged: Gary Burton, Sean Stuart, John Collins, Jeff Arnold, Mike Genovese, Jared Tietz, Kendall Bryson , Fisher Gilmore, Brad Hornung
September 18, 2024
Everyone was very friendly. I was meat at the door, had a short talk about what type of auto I was looking for. Was very relaxed on test drive. Was not made to feel like I was I was meat at the door, had a short talk about what type of auto I was looking for. Was very relaxed on test drive. Was not made to feel like I was inconveniencing anyone asking to drive a different auto. I would recommend this dealership More
Other Employees Tagged: John Collins