Tommy Chau

Never in my life I have received an A+ service from any place let alone a car dealership. The honesty, to the point conversation, straight-forward approach was extremely refreshing. During my research I t place let alone a car dealership. The honesty, to the point conversation, straight-forward approach was extremely refreshing. During my research I talked to several dealership and was extremely disappointed with Plano, Dallas & McKinney. Each one of them treated me as non-serious customer. I almost gave up buying a Toyota until by stroke of luck Tommy responded to my email and the rest is history. I cannot be happier with the quality of service I received at each step. No nonsense and no-pushy approach was an experience in itself. I commend Freeman for establishing such a pleasant experience for customers which is leaps and bounds away from rest of the metroplex Toyota dealership. Thank you for making this happen for me. A loyal Toyota customer for 35 years. More

by MMA Verified Customer Verified Customer

Report | Print

This is my third vehicle from Freeman and Tommy Chau always procures exactly what I'm looking for at a great price. always procures exactly what I'm looking for at a great price. More

by ERICP72 Verified Customer Verified Customer

Report | Print

It has been a while since we purchased a new vehicle. We especially appreciated Tommy Chou letting us use his desktop computer to complete our paperwork for our loan. We especially appreciated Tommy Chou letting us use his desktop computer to complete our paperwork for our loan. More

by FITZ1920 Verified Customer Verified Customer

Report | Print

This was the fifth vehicle we have purchased from Freeman Toyota over the years. Customer service is always great! A relaxed buying experience each time. Finance department is always excellent & no pressure Toyota over the years. Customer service is always great! A relaxed buying experience each time. Finance department is always excellent & no pressure regarding anything. I always use their service department and they have always been exceptional too. More

by Goexpress Verified Customer Verified Customer

Report | Print

Great experience, Tommy answered all of our questions, he went above and beyond. We love our car. went above and beyond. We love our car. More

by BETZY0926 Verified Customer Verified Customer

Report | Print

Great dealership sales and service. We have purchased several vehicles here over the years. BJ and Gary are great in sales and Malorie is the go to in the service department. We have purchased several vehicles here over the years. BJ and Gary are great in sales and Malorie is the go to in the service department. More

by Goexpress Verified Customer Verified Customer

Report | Print

Tommy is a true professional and has an in-depth knowledge of the RAV 4 knowledge of the RAV 4 More

by LENPRISCO Verified Customer Verified Customer

Report | Print

Very attentive and friendly team that really focuses on getting the client the best value and car decision support from start to finish. getting the client the best value and car decision support from start to finish. More

by ELRINCONTX Verified Customer Verified Customer

Report | Print

Professional and friendly staff members. I will definitely refer dealership to my friends and family. I will definitely refer dealership to my friends and family. More

by CAPHART Verified Customer Verified Customer

Report | Print

I've been having my vehicles serviced here since 2015 and have generally been very happy with the level of service and professionalism from everyone there. Any issues that I have had were addressed quickly have generally been very happy with the level of service and professionalism from everyone there. Any issues that I have had were addressed quickly. Plan to continue to bring my vehicles here in the future. More

by CathDAT Verified Customer Verified Customer

Report | Print