Tomasz Matusiak

Excellent customer service. My sales person was Ernest Grimes. He was incredibly helpful, knowledgeable and friendly. He made my buying experience very smooth. I highly recom My sales person was Ernest Grimes. He was incredibly helpful, knowledgeable and friendly. He made my buying experience very smooth. I highly recommend him! More

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Excellent sales team who answered all my questions. The team, especially the salesman, Mike Berk were considerate and helpful and answered all my questions. The team, especially the salesman, Mike Berk were considerate and helpful and answered all my questions. More

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Adam is an enthusiastic salesman who listens and cares about matching families to the right vehicle model and trim option. He is knowledgeable, thorough, very patient (makes you feel like you’re the only about matching families to the right vehicle model and trim option. He is knowledgeable, thorough, very patient (makes you feel like you’re the only customer in the building) and responds to texts and calls quickly. Adam checked in several times after the sale to address any questions that might have come up (a lot of amazing technology to navigate). Tomasz is respectful and friendly. Both Adam and Tomasz made the buying experience an enjoyable one. An additional shout out to La Raina and Ryan who provided outstanding after sales service. More

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Update:VP of Sales called and offered us the car for 37. 5k if we take the reviews down. NOT HAPPENING. That is still 4.7k higher than our agreement! What a ridiculous offer! Honor your original terms if you 5k if we take the reviews down. NOT HAPPENING. That is still 4.7k higher than our agreement! What a ridiculous offer! Honor your original terms if you want these bad reviews to disappear!Worst experience ever. We leased 2023 Subaru Outback 2 years ago and went to buy it out a few days ago. Lucas and financial person are either extremely incompetent or are straight up liars. Either way neither should be employed by Subaru. We were originally quoted 35k to buy the Subaru. While processing payment, the price dropped to $32.8k. We were thrilled. We signed the paperwork and SHOOK HANDS. 2 days later, Subaru calls and tells us the buyout price is 39k and they will not sell it to us for agreed upon price of $32.8k due to their error. This is BAD BUSINESS. STAY FAR AWAY. I took money from my 401k to buy out my lease and Subaru lying to me is now negatively impacting my overall financial health because Subaru gave me bad information that I even signed and agreed to of $32.8k. It should be criminal that a dealership is allowed to waste our time and renegotiate. You will never get our business again, and I will share our experience far and wide, be sure of it. More

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Ernest and sales team were available to answer questions and concerns. Would recommend Schumacher to friends and family and concerns. Would recommend Schumacher to friends and family More

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Wonderful experience, in and out in an hour. Diego Solano was amazing, no pressure, no hassle, smooth process. Ariel Suarez in finance was just as easy to work with. Easiest car buying experienc Diego Solano was amazing, no pressure, no hassle, smooth process. Ariel Suarez in finance was just as easy to work with. Easiest car buying experience I've had. More

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Our first Subaru and the experience was outstanding. They had the exact car/color combination we were looking for. I spoke to Jean Andre before driving up to be sure they still had it and when we arri They had the exact car/color combination we were looking for. I spoke to Jean Andre before driving up to be sure they still had it and when we arrived he had it parked out front ready for us to test drive it. Everything from the test drive to finance to driving it home was excellent. More

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So I've been in the market for a 2023 WRX premium for a little over a month. Just so you know, I have never bought a brand new car before. I was excited but a bit fearful of what was to come. So since it w little over a month. Just so you know, I have never bought a brand new car before. I was excited but a bit fearful of what was to come. So since it was my first new car I was taking my time and went to quite a few dealerships, mainly just to gather information of the vehicle and the offers they had. All of the salesmen and managers were polite, but the were a bit pushy. I reiterated that I was just doing my research but even then they wanted me to buy the car right there and then. But then, I went to Schumacher Subaru of West Palm Beach. I'm from the Fort Lauderdale area, I didn't really wanted to up there, but I did. I had an appointment with Kailey Izzi. From the get go I was straight forward, letting her know I was just doing my research and that I wasn't going to buy a car that day (12/09/23). She was courteous and helpful with all the questions that I had; she made me feel at easy. But what surprised me the most, is that she was taking her time showing me every little thing of the vehicle. Of course I wasn't going to remember it all, but unlike all the other salesmen(from other dealers) she wanted to take make sure I liked the car. She even helped me to compare a regular sound system and the Harman Kardon one. And when we sat down to talk numbers, Kailey and Nick were straight forward with the pricing (Everyone else, their markup was insane). But at Schumacher Subaru they offered me something I couldn't resist, I couldn't say no. So I got myself a WRX 2023 Premium 😎😎😎. Nick and Kailey, but specifically Kailey made my car buying experience wonderful. All I can say is Thank you! On another note, I brought my car in to service on Wednesday. I was greeted by Phill, who was attentive and reassured me that Shane was going to take care of my car. Shane was also attentive and helpful answering some questions that I had. They have a pretty good team. More

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When you go looking for a used Subaru you have to do two things, figure out what you really need, and sort through the piles of trims and options in inventory to find a match. That's no time to find yourse things, figure out what you really need, and sort through the piles of trims and options in inventory to find a match. That's no time to find yourself pressured by salesmen and presented with limited info to steer you to something in stock. Anyone who has ever shopped for cars has been there! The Team at Schumacher Subaru and especially Kailey Izzi answered all of my questions quickly and completely, they listened to my needs, and helped me find the model and trim that really fit. Then they stepped in the ring to compete with similar cars at every other local dealership and won my business on price. Thanks Kailey! More

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Just purchased a Forester. Love it! Thanks so much to our sales rep, Lucus Green! He was great to work with; very knowledgeable. No pressure, he took his time allowing us t Love it! Thanks so much to our sales rep, Lucus Green! He was great to work with; very knowledgeable. No pressure, he took his time allowing us to really decide on what we wanted. He explained everything. Couldn't be happier. More

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