Tom Yerace
Tom Yerace at Ken Ganley Ford Parma
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Tom Yerace

General Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
107 Reviews
4.9

107 Reviews

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107 Reviews of Tom Yerace

March 31, 2025

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Employee Rating

Thank you Ashley and team for all the hard work into getting my car fixed I appreciate all the hard work and effort put in to make me happy again ❣️ More

by cruiz8882
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Madelyn Vega, Alicia Jeffery

Mar 31, 2025

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

March 24, 2025

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I think they were great. The service was the best I had in a long time .they hooked me upc More

by coemike5807
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 26, 2025

Ken Ganley Ford Parma responded

Thanks, Mike, for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

Mar 27, 2025

Ken Ganley Ford Parma responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 24, 2025

Dealership Rating
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Thank you Dave for great experience. Jeromy Watson is a great service manager. Goes out of his way for his customers. More

by Overman_danny
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2025

Ken Ganley Ford Parma responded

Thank you, Danny, for the kind words for Dave and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Mar 27, 2025

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

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Nothing compare to a dealership that not only tells you they appreciate you, But shows you S/O to the owner Tom Yerace and his amazing staff. More

by yopowchiz
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

Mar 25, 2025

Ken Ganley Ford Parma responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2025

Dealership Rating
Employee Rating

My experience with Ken Ganley Ford in Parma was overall positive. The team is very knowledgeable of their products and were responsive to my calls and emails during the leasing process. The dealership was More

by Destiny
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Fernando Rodriguez

Mar 13, 2025

Ken Ganley Ford Parma responded

Destiny, Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 08, 2025

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Excellent Service! Quick and prompt great looking service manager excellent beard. The only place I go for service and sales! More

by Mary Watson
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2025

Ken Ganley Ford Parma responded

Mary, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

March 06, 2025

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Had my car in for service on Monday. I was told it was fixed. Drove it for about 5 minutes and the same problem happened. I was disappointed because again I was inconvenienced and had to More

by LZANATH98
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 09, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 04, 2025

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Very friendly and knowledgeable staff! Bolaji was so nice but made the car shopping process fun! Managers Tom and Ken were very helpful and kind as well. I highly recommend this dealership More

by Kat
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Ken Stafford

Mar 04, 2025

Ken Ganley Ford Parma responded

Thank you, Kat, for taking the time to share your thoughts on working with Bolaji and our team. We're glad to hear we delivered such a great experience!

March 03, 2025

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Ken Ganley Ford was helpful. They made sure that I was happy. No arguments and great sales people. Totally satisfied. More

by lieskemike185
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 04, 2025

Ken Ganley Ford Parma responded

Thank you, Mike, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

February 26, 2025

Dealership Rating
Employee Rating

Pam was a joy to work with! She made it seamless and easy to lease! More

by Maddy Kiehl
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

Feb 26, 2025

Ken Ganley Ford Parma responded

Thank you, Maddy. It's fantastic to hear that Pam provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Parma!

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