Tom Yerace

Excellent Ford personnel with uncompromising standards. Tom treats guests with genuine concern to meet their needs. He is the reason we keep coming back to Ganley Ford again and again and again and send ou Tom treats guests with genuine concern to meet their needs. He is the reason we keep coming back to Ganley Ford again and again and again and send our friends and family, too. More

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All the staff at Ken Ganley Ford Parma were incredible to work with. My salesperson Pam Koglman was exception. John Ruper was also wonderful to work with. I can’t say enough wonderful things about my car work with. My salesperson Pam Koglman was exception. John Ruper was also wonderful to work with. I can’t say enough wonderful things about my car shopping experience with Pam, John and all the crew at Ken Ganley Ford Parma. And thank you so much Tom :) More

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I’ve been buying my cars from Ganley for many years. Pam Koglman has always taken great care of me. Signing the papers with Tracy Sapienza is always a breeze. Thank you, Pam, Tracy, Tom, and everyone a Pam Koglman has always taken great care of me. Signing the papers with Tracy Sapienza is always a breeze. Thank you, Pam, Tracy, Tom, and everyone at Ganley Ford! Love my new car! More

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Dylan is an absolute super ambassador and professional service advisor who makes getting service a breeze. His explanation of the work to be done, timeframe, and overall coordination is on point. He service advisor who makes getting service a breeze. His explanation of the work to be done, timeframe, and overall coordination is on point. He epitomizes superior customer service. A dealership is measured by its Service Department and this one fires on all cylinders because of the staff. Everyone is helpful, professional, and friendly. Ken Ganley Ford is a terrific dealership that cares about its customers and delivers a terrific customer experience. Aces! More

by hapretel Verified Customer Verified Customer

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I had the best car buying experience here! Pam, Nick and Tom were so knowledgeable and helpful, and shared in my excitement of my new car. Pam, Nick and Tom were so knowledgeable and helpful, and shared in my excitement of my new car. More

by KITHARDING Verified Customer Verified Customer

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The GM Tom has always treated me well, and since they've moved to Parma, I have had the pleasure of dealing with Dylan in service. He is great, explains everything, and made me comfortable. I have always b moved to Parma, I have had the pleasure of dealing with Dylan in service. He is great, explains everything, and made me comfortable. I have always bought vehicles, and had them serviced thru this dealership, and will continue to do so. Mostly due to the great customer service I received from Dylan. More

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Thank you Ashley and team for all the hard work into getting my car fixed I appreciate all the hard work and effort put in to make me happy again ❣️ getting my car fixed I appreciate all the hard work and effort put in to make me happy again ❣️ More

by cruiz8882 Verified Customer Verified Customer

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I think they were great. The service was the best I had in a long time .they hooked me upc The service was the best I had in a long time .they hooked me upc More

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Nothing compare to a dealership that not only tells you they appreciate you, But shows you S/O to the owner Tom Yerace and his amazing staff. they appreciate you, But shows you S/O to the owner Tom Yerace and his amazing staff. More

by yopowchiz Verified Customer Verified Customer

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My experience with Ken Ganley Ford in Parma was overall positive. The team is very knowledgeable of their products and were responsive to my calls and emails during the leasing process. The dealership was positive. The team is very knowledgeable of their products and were responsive to my calls and emails during the leasing process. The dealership was clean and the staff were friendly. We did hit a hiccup due to a recall, which caused some delays. However, I was impressed by how they handled the situation when I reached out and they were able to turn things around. In the end, I left satisfied with the outcome and would recommend this dealer. While there were bumps along the way, their responsiveness and willingness to resolve the issue made a big difference. More

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