
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Industry Experience
37 yrs, 10 mos
42 Reviews
Write a Review42 Reviews of Tom Wofford
February 05, 2025
Do not shop at Shotenkirk Toyota used made 1 payment then engine blows! Called and called and called took weeks to get looked at. Now waiting 4-6 months I was told at the least under the factory waranty and engine blows! Called and called and called took weeks to get looked at. Now waiting 4-6 months I was told at the least under the factory waranty and finally got a loaner a few weeks in. Took bad review to finally get a manager to call me offered me less than I paid for it loose the 3 payments and the tax’s I paid walk away loosing about $5000 way I see it way to go on the pre purchase 100 point joke inspection guys manager hung up on me thanks for your help sir More
Other Employees Tagged: Barry Schwerdt Jr., Tyler Akins, Alan Schwerdt, Paul Denman
November 20, 2024
Please call me regarding my transaction thus far with this dealership. I have a bank asking me to pay a car loan and the dealership has not even delivered the vehicle yet and will not tell me when they’r this dealership. I have a bank asking me to pay a car loan and the dealership has not even delivered the vehicle yet and will not tell me when they’re going to deliver it. More
Other Employees Tagged: Barry Schwerdt Jr., Justin Ford, Tyronne Wells, Alan Schwerdt
October 22, 2020
As accommodating as a dealership can be, which makes the 6 hour time spent waiting much easier, much more comfortable. Jackson, though new at the job, was nice, relatable, easy-going, someone I feel like I 6 hour time spent waiting much easier, much more comfortable. Jackson, though new at the job, was nice, relatable, easy-going, someone I feel like I grew up with, which again makes the overall experience positive. Also, Alex Le knows what he's doing; feels like the wizard behind the curtain that shoots you straight in the best way. Thanks for the dream truck. More
Other Employees Tagged: Jackson Brannan, Alex Le
October 20, 2020
Heath was amazing! When we first started our search, we told him we were "just tire kicking" and he was never pushy. He was a major factor as to why we purchased there. told him we were "just tire kicking" and he was never pushy. He was a major factor as to why we purchased there. More
Other Employees Tagged: Pete Gutierrez, Heath Hooper
October 06, 2020
Great customer service. They really listen to you and what it is you are looking for. My salesman was Brandon Vieau. So not see him listed below. Ryan worked with him “training”. Great job guys! what it is you are looking for. My salesman was Brandon Vieau. So not see him listed below. Ryan worked with him “training”. Great job guys! More
Other Employees Tagged: Ryan Lang, Tate Pumphrey
September 09, 2020
Tanner and Tate were first class to work with. They made it convenient for me to shop and the purchasing process was quick and easy! Thank you! it convenient for me to shop and the purchasing process was quick and easy! Thank you! More
Other Employees Tagged: Tate Pumphrey
August 25, 2020
Derek Long (Salesman) - He’s pretty awesome. He was very straightforward, but not pushy. He also made sure we were comfortable, and kept us in the loop during the entire process. Team Derek Brian Curtis straightforward, but not pushy. He also made sure we were comfortable, and kept us in the loop during the entire process. Team Derek Brian Curtis (Sales Manager) - Total xxxxx - The most rude, and disrespectful manager at any place of business I’ve ever been - Snotty, Uppity Man in Small Town, Texas - If there was a star option for him, it would be a negative 10 - All you could see was dollar signs in his eyes and absolutely no compassion or understanding for PAYING customers - Wears his feelings on his sleeve Alex Le (Finance) - New Guy (Obviously) - Very Hard to Follow - He needs to do less talking and more listening - More Focused on Profit Than Customer Needs, as he should be, but I, as a customer, shouldn’t feel that More
Other Employees Tagged: Brian Curtis, Derek Long, Alex Le
August 20, 2020
Wonderful service all around! Tanner was hands down the best used car salesman I have ever had. I hope management recognizes his worth! The dealership was extraordinarily clean and had many refreshments fo best used car salesman I have ever had. I hope management recognizes his worth! The dealership was extraordinarily clean and had many refreshments for customers. Even though it was a very busy Saturday everyone was able to be helped in a timely manner and with great service. Could not have higher regard for a dealership! More
Other Employees Tagged: Oscar Black , Tate Pumphrey, Tanner Hocker
August 19, 2020
I wish this dealership were closer to Ft Worth, but it was worth the trip to Granbury. They didn't beat around the bush and were up front about the dealer fees. Still have to negotiate some of the more was worth the trip to Granbury. They didn't beat around the bush and were up front about the dealer fees. Still have to negotiate some of the more "superfluous" fees down, but they aren't too high pressure during negotiations if you are paying cash. More
Other Employees Tagged: Chris
August 19, 2020
salesguy was proffesional clean enviroment. knew whar we wanted and good service.no pressure was nice. whole staff was friendly. wiuld go back again when a car is needed wanted and good service.no pressure was nice. whole staff was friendly. wiuld go back again when a car is needed More
Other Employees Tagged: Tate Pumphrey