Tom Wentz
Tom Wentz at Rizza Cadillac Buick GMC
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Tom Wentz

Service Manager

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.6
26 Reviews
4.6

26 Reviews

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26 Reviews of Tom Wentz

August 22, 2024

Dealership Rating
Employee Rating

The perfect place to purchase a vehicle, family feeling at this dealership Tony Rizza is the man. More

by TIMSTEPNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr, John Howard

Aug 23, 2024

Rizza Cadillac Buick GMC responded

Thank you for your wonderful review! I am thrilled to hear that you had a great experience at Rizza Buick GMC and felt the family atmosphere. It's fantastic to know that Tony made a positive impact during your visit. I look forward to welcoming you back in the future! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

March 17, 2023

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Really good at taking care of your the customer. Very nice customer service and pretty knowledgeable also More

by CHE.CHAP74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

Rizza Cadillac Buick GMC responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2023

Dealership Rating
Employee Rating

Thank you Becky at Tinley Park Rizza. You are very very best!!! Tom is most wonderful manager, helpful, friendly, and good people.!!! I Love to come to this location and just a block awa More

by CAINDALIA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem, Jim Monahan , Danielle O'Connor

Mar 20, 2023

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 06, 2023

Dealership Rating
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Good good g o o d g o o d g r e a t More

by KNIGHTLADY00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Sommerfeld, Bert Dutcher, John Howard, Becky Aboswielem, Jim Monahan, Brian James , Mike Lorenzo, Danielle O'Connor, Juan Rocha

Mar 09, 2023

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 21, 2023

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All I have to say Very good customer service in Sales department also Service department Tom the Manger is the Best!!! More

by CMBOYD458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2023

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 28, 2022

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Employee Rating

Very professional kind neat concerns of your needs not pushy gave car back cleaned pulled up front and no hassle 👍😊 More

by alnizick1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2022

Rizza Cadillac Buick GMC responded

Thank you for providing us with feedback regarding your recent visit! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 20, 2022

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Employee Rating

I had my CT6 in for repairs, Tom W. in the service dept was very helpful, and Becky the service writer was also very helpful, both were very professional and explained what was needed t More

by JOEGARF10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem , Paul

Nov 22, 2022

Rizza Cadillac Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Rizza Cadillac Buick GMC for your vehicle needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 17, 2022

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Employee Rating

Awful. The worst experience I've ever had at any dealership. I brought my car in on a Saturday with a leaky tire that was low every week and a half to two w More

by DPerkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Skinner

Nov 18, 2022

Rizza Cadillac Buick GMC responded

We appreciate you sharing your experience with us at Rizza Cadillac Buick GMC. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 05, 2022

Dealership Rating
Employee Rating

This place has become terrible to deal with. Clearly their mechanics do not do their job. Have had my cars there multiple times in past few months, as soon as i get it out of dealer theres anoth More

by KM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Becky Aboswielem , Paul-Service

Oct 06, 2022

Rizza Cadillac Buick GMC responded

KM, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 09, 2022

Dealership Rating
Employee Rating

My. Experience this time was very good; thanks to Tomas. Rizza Cadillac to me is like doctor who knows your health history. I also most lost that trust d More

by Booboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

Sep 12, 2022

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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