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Tom Urbina
Refer Me
276 Reviews
Industry Experience
26 yrs, 5 mos
276 Reviews of Tom Urbina
November 29, 2023
I have been with Arrowhead Honda since 1998 and won’t be going anywhere else whether it be for maintenance, new car purchases and the like. They treat us like one of their own, whether it be me, my wife going anywhere else whether it be for maintenance, new car purchases and the like. They treat us like one of their own, whether it be me, my wife, or my kids. Arrowhead Honda and their team is a model to follow! More
by jkarnitz
Other Employees Tagged: Raquel Perez , Sean Santostefano
January 09, 2021
Tom Urbina always has amazing customer service. Robert was also fantastic and accommodating. They were able to get me in the next morning, as I requested. was also fantastic and accommodating. They were able to get me in the next morning, as I requested. More
by mbk
Other Employees Tagged: Robert Quintana
November 21, 2020
The dealership: friendly, accommodating, professional, very clean! I’ve been with Arrowhead since 1998 and that won’t be changing! Service department is personable, very knowledgeable and always h very clean! I’ve been with Arrowhead since 1998 and that won’t be changing! Service department is personable, very knowledgeable and always helpful! More
by jkarnitz
Other Employees Tagged: Robert Alinaz
October 16, 2020
My service advisor, Dan Thomas, and his supervisor, Tom, did a great job in helping me with the service that was done on my vehicle. Their commitment to helping the customer was outstanding. did a great job in helping me with the service that was done on my vehicle. Their commitment to helping the customer was outstanding. More
by Charles-rodriguez
Other Employees Tagged: Dan Thomas
September 03, 2020
We just traded for a 2020 Passport and the reason for selecting Arrowhead Honda was the service provided on our older CRV. Scheduling has always been no-hassle, when needed, fixed as stated, and always p selecting Arrowhead Honda was the service provided on our older CRV. Scheduling has always been no-hassle, when needed, fixed as stated, and always pleasant. Kudos to Tom U. and the techs in the background doing the magic. Kudos also to Dino and Hex for making the purchase happen as quickly and easily as it did. More
by DeepCee
Other Employees Tagged: Jason Heximer, Dino Krallis
August 05, 2020
Best Service Always Grant Foster was welcoming and very helpful with my car needs. Always a real pleasure to get my care serviced and my experience buying three cars from Grant Foster was welcoming and very helpful with my car needs. Always a real pleasure to get my care serviced and my experience buying three cars from Dino Krallis. More
by susan.mandy
Other Employees Tagged: Dino Krallis, Grant Foster
June 20, 2020
Excellent service and customer relations. Tom Urbina has been our service writer for at least 20 years. He has always provided excellent service and customer service and has met all our needs Tom Urbina has been our service writer for at least 20 years. He has always provided excellent service and customer service and has met all our needs Dan helped out on this service issue and was also great. More
by satodd1
Other Employees Tagged: Dan Thomas
June 17, 2020
Great service and reasonable prices. My service advisor Jimi Bettino always takes good care of both my Hondas (2010 Pilot and 2013 Accord). Tom Urbina is also great to work with as the Service Department Jimi Bettino always takes good care of both my Hondas (2010 Pilot and 2013 Accord). Tom Urbina is also great to work with as the Service Department Manager. Thanks to ALL! More
by Danny P.
Other Employees Tagged: Jimi Bettino
May 10, 2020
Fast and Easy! I called in to have my regular oil change. I came in at the agreed upon time and was out within an hour! A very good experience as always! I called in to have my regular oil change. I came in at the agreed upon time and was out within an hour! A very good experience as always! More
by DUnit
Other Employees Tagged: Brandon Whitaker
April 17, 2020
Highly recommend this service Every time I have the opportunity to work with Tom it has been a pleasure. He always returns my calls, helps me if need be, and directs me to accompli Every time I have the opportunity to work with Tom it has been a pleasure. He always returns my calls, helps me if need be, and directs me to accomplish what is needed . This is the first time I have dealt with Grant who was very pleasant and helpful and did everything he mentioned that should be done. Outstanding service by both. More
by tobylin
Other Employees Tagged: Grant Foster
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